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  1. #1
    Player
    Werewolf's Avatar
    Join Date
    Aug 2013
    Posts
    77
    Character
    Lou Lupus
    World
    Midgardsormr
    Main Class
    Ninja Lv 90

    Invalid Item Code on Mog Station

    I just received my Eorzean Symphony Album and went to register the item code for the Orchestrion Rolls and when I do it tells me the code is invalid.

    I'm entering it under the Mog Station>Your Account>Enter Item Code

    Also the code I have is 16 digits and the Enter Item Code has 20 digit spaces.

    Any help would be appreciated.
    (0)

  2. #2
    Player
    Werewolf's Avatar
    Join Date
    Aug 2013
    Posts
    77
    Character
    Lou Lupus
    World
    Midgardsormr
    Main Class
    Ninja Lv 90
    I might have figured it out, the release date is tomorrow so the code might not be valid yet.

    I will try again tomorrow
    (0)

  3. #3
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Good Morning Werewolf, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please let us know if you are still having issues, it would be my pleasure to assist you.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)

  4. #4
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)