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  1. 12-30-2017 10:41 PM #1
    Werewolf
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    Invalid Item Code on Mog Station

    I just received my Eorzean Symphony Album and went to register the item code for the Orchestrion Rolls and when I do it tells me the code is invalid.

    I'm entering it under the Mog Station>Your Account>Enter Item Code

    Also the code I have is 16 digits and the Enter Item Code has 20 digit spaces.

    Any help would be appreciated.
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  2. 12-30-2017 10:45 PM #2
    Werewolf
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    I might have figured it out, the release date is tomorrow so the code might not be valid yet.

    I will try again tomorrow
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  3. 01-03-2018 03:02 AM #3
    Ariellendera
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    Good Morning Werewolf, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please let us know if you are still having issues, it would be my pleasure to assist you.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
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  4. 01-12-2018 07:20 AM #4
    Ariellendera
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    Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
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