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Thread: Cox ISP Lag

  1. #1
    Player
    Aevumn's Avatar
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    Sep 2017
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    Character
    Aevumn Remn
    World
    Exodus
    Main Class
    Black Mage Lv 70

    Cox ISP Lag

    Welp guess I figured I would come back to technical support thread because I can no longer reply to my previous one that was moved.

    Got an email today saying they think issue was resolved because a good portion of people can play again.

    Surprise surprise when I tried to log into FFXIV evrrything is still super delayed on login screen and just trying to talk to retainers is delayed. At that point I said hey why not try and test my luck and do ranked feast to try and keep my spot in top 100, I was truly mistaken entire fight all I did was rubber band around the map and was completely useless which resulted in a loss.

    This is getting to a point where it is beyond frustrating and making me want to unsubscribe from game because its unplayable and will more and likely result in me not being able to do a simple thing like staying in top 100 in feast to get the season 6 gear set

    I really hope something gets fixed here soon because any time I call cox I am being told there is nothing wrong.
    (2)

  2. #2
    Moderator Einmimiria's Avatar
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    Nov 2017
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    Good afternoon, and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Because this issue requires private information, we will continue support through our Support Center ticket system. Please do not post any of the information requested in this forum, respond directly to the email ticket created for you.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Moderator Einmimiria's Avatar
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    Nov 2017
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    2,510
    Hello everyone,

    This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center or Game Masters is necessary to resolve the issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums. 
    (0)