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  1. #1
    Player
    Bladesinger's Avatar
    Join Date
    Aug 2013
    Posts
    128
    Character
    Halian Sunrider
    World
    Rafflesia
    Main Class
    Gladiator Lv 100

    Old issue - Game locks up while loading into cities..

    Title pretty much says it - started a while back, well before I built this new computer. Attempting to log into Idyllshire, I would randomly lock up to the point that my whole computer would bog and need a hard reset..

    Any help would be greatly appreciated in fixing this =)

    Specs: AMD 6300 - 6 core @ 3.5ghz
    8 Gigs of GDDR4
    Geforce 1050 TI
    (0)

  2. #2
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello Bladesinger, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can you elaborate on the kind of issue you are having?

    Please provide:

    - When this started
    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency


    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)

  3. #3
    Player
    Bladesinger's Avatar
    Join Date
    Aug 2013
    Posts
    128
    Character
    Halian Sunrider
    World
    Rafflesia
    Main Class
    Gladiator Lv 100
    Quote Originally Posted by Ariellendera View Post
    Hello Bladesinger, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can you elaborate on the kind of issue you are having?

    Please provide:

    - When this started
    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency


    Thank you for playing Final Fantasy XIV! Hope to see you online.

    Sure!

    This has been an on again off again issue for at least a year now
    Platform is a PC - No error messages at all - just a hard lock while trying to load into cities (Idylshire, New Gridania and Kugane) and certain zones - Wired Connection (Fiber) - Discord and Advanced System Care for cleaning up processes and ram - Frequency - I can almost count on it just about everytime I try to load into a major city...

    Hope that helps =)


    Update - This is only happening in the 3 cities I listed - Ran a memtest just in case my memory was failing: Nogo, absolutely nothing wrong with my memory - Recalled certain patches from you folks fixed the issue until you patched again..

    Update 2: A little more information - I can zone into the cities just fine - this lock up is only happening when I use teleport and only with the 3 cities I listed - Strange...
    (0)
    Last edited by Bladesinger; 01-01-2018 at 10:57 PM.