Error code 90006

[KaitoMori11]

did it
with no other programs running in the background I am still getting disconnected

[Ariellendera]

Thank you KaitoMori11 for your reply,

Have you contacted your ISP regarding this issue? There should be something that they can do to improve your connection, they can also come out and check your equipment.

Hope to be of assistance.

[KaitoMori11]

yes they said nothing was wrong

[Einmimiria]

Thank you for the update KaitoMoari11,

Just so we can get a better idea of your situation, what exactly did your ISP say? Did they do any kind of test? Did they just check your connection or did they run a trace route of some sort?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[KaitoMori11]

just a connection check
they said nothing out of the ordinary for them

[Ariellendera]

Hello KaitoMori11, Thank you for your reply.

We would like to suggest contacting the support center directly. There is some information we would like to obtain from you, that would not be safe to post in this public setting. Here is how you contact live chat.

To reach our live chat support please follow the steps below.

1. Visit the SQUARE ENIX Support Center at http://support.na.square-enix.com/
2. Select FINAL FANTASY XIV as the game title.
3. on the next screen click on "Contact".
4. You will then need to select a category and sub category from the drop down menus.
5. Next, type a basic description of your inquiry in the "Contact details" section and click "Next".
6. on the following page click "Next" again. Ignoring any Knowledge Base Suggestions that may apply.
7. Provided your contact is during SQUARE ENIX Support Center's hours of operation, you should see a Chat Support option. Click "proceed to chat support" to initiate contact with one of our Chat Support Representatives.

NOTE: Live service is available Monday through Friday, 9:00 - 18:00 (Pacific Time) (Excluding holidays)

We hope to be of assistance.

[Ariellendera]

I will be moving this thread to "separate support required"