Lets talk about South East Asia, SE

[LuxConcordiae]

Why are we treated like we're third class players? Like we don't matter?

We still don't have a dedicated SEA/Oceania server.
I still pay for my sub in Euro with terrible conversion rates.
SE Store doesn't even ship to any country in the region. Only Japan.

Its a big region to ignore, Thailand, Vietnam, Malaysia, Phillipines, Indonesia, Australia, New Zealand and Singapore (where I'm from).

Compounded with the fact that we are the top spenders in the SEA region on video games.
( http://www.asiaone.com/digital/spore...penders-region )

Add to the fact that there is very little marketing done for FFXIV in the region.

Isn't SE an asian company? (Japan) Why feel the need to ignore us?

[Cakekizyy]

Shipping issue sucks, but why need a separate server frtom Jpn server that is in same region?

[LuxConcordiae]

I know lots of people who wants a seperate English SEA server. On PF, we can't find a japanese party that doesn't have "JP ONLY" in it. Many of us don't speak Japanese, we speak Thai,Vietnamese,Chinese,English etc.

[Dalmacus]

I think it all boils down to simple profits. Does SEA have enough playerbase to host a server in that region and in the same time make profits. I think after 4 years the answer is no.

[Slirith]

I think it all boils down to simple profits. Does SEA have enough playerbase to host a server in that region and in the same time make profits. I think after 4 years the answer is no.

Pretty much /thread right here.

[duvvvv]

Pretty much /thread right here.

yep.
sometime back in 2015 I had an issue with my recurring payment, and I learned through CS that it had something to do with my IP. then eventually I learned SEA is technically NOT serviced by SE. this is also apparent with FFXIV not showing up in our local version of the steam store, and why upon account registration SEA countries are not listed (except SG, I think.)
on one hand this may look like SEA is low-key IP banned by SE, on the other, it seems fortunate that the issue was resolved and that I'm "allowed" to continue to play in spite of all this.
what I'm saying is that it seems SE from the beginning has expected SEA population would be low, that they've even put up "safeguards" on transactions coming from certain SEA countries. I do wish someday there will be an SEA data center, but I can't blame them if they think it's bad business. I mean games like Black Desert Online outright IP banned us :/

[LuxConcordiae]

To talk about the playerbase, we need to talk about the sub fee. The conversion rates are really really bad, we have to pay relatively more than the average player in NA/EU. This is the hole in the sinking ship. If you want SEA player numbers to go up, SE has to fix this.

[Dalmacus]

To talk about the playerbase, we need to talk about the sub fee. The conversion rates are really really bad, we have to pay relatively more than the average player in NA/EU. This is the hole in the sinking ship. If you want SEA player numbers to go up, SE has to fix this.

SE has never planned for SEA players to go up. They "officially" cater only to NA/EU and JP but having other region join in too is a bonus. SEA player's number go up or down don't really bothers them too much.
In other words SE is just happy enough to get profits from this 3 regions.

[Mendalas]

The conversion rates are really really bad, we have to pay relatively more than the average player in NA/EU.

I hear ya and I live in Canada. We have to pay in USD and the conversion sucks right now. I pay $11.99 (legacy rate and 1 extra retainer) and it comes out to almost $20 CAD per month...

[PuppytimusLeoroccanz]

Unfortunately it has been like this for many years and I agree it is somewhat costly in terms of exchange rates for subscription (for SEA players) which hinders my friends from Vietnam, Malaysia etc from actually committing purchasing and continuously subscribing to ffxiv.

This too also caused the existing people I recruited to ffxiv to eventually stop playing. I personally too went inactive for quite a while during HW and only returned last week for SB.