Hi -- I received the Eorzean Symphony Blu-Ray music album today, and when trying to redeem the included item code, the MogStation prompted me to select a character to give the items to. (I have an NA-region account.) In the past, item codes included with merchandise have always been distributed account-wide, and not character-bound. I believe this may be due to an incorrect configuration of the item code.

Please let me know if you need any further information or if there's a better avenue for sending this report. Thanks!