Quote Originally Posted by Xeon View Post
First things first:

Playstation controllers of any kind are not supported by Windows.

Are you using ds4windows for your controllers? If not, then you will need to install this and calibrate your PS4 controller within this software. It basically fools windows into thinking your PS is actually an X360 controller.
I don't think this applies any more if people have up to date operating system. Windows 10 recognises PS4 controller, both wired and wireless, no additional software needed.

A long time ago, FF XIV PC was also patched to support PS4 controller so the buttons are all preconfigured and there's also a UI option to switch between ABXY Xbox button icons and Square, X, Circle, Triangle PS icons.

Steam also supports PS4 controller for custom remapping buttons, changing lightbar colors, emulating mouse with the touchpad, etc.

I have controller issues sometimes caused by conflicts in the Windows device manager, but it sounds different to what op has.