My software token has reset itself 4 times in the past year. I have not updated or deleted the app from my phone.

I'm running Android 8.1.0 Oreo on a Google Pixel XL. The Square Enix Software Token application has reset twice in the past week (12/16/17 and 12/17/17). My last phone patch was on 12/05/17.

Can we please get a permanent Software Token registration key implemented or lift the 24 hour restriction on token removals while this issue persists? It's frustrating being outside of business hours every time this happens, and being powerless to remove the token even though I have the emergency removal key.