Can't open presents

[Deadagain]

Got the Starlight bear yesterday. Went back today after hearing about the presents given away, and got 2 presents. Problem is they won't open. I tried left and right clicking once, then left and right clicking twice. is there a special way to open these, or are mine bugged?.

Date & Time: 17th December 2017. 1pm gmt
Frequency: every time attempted
World name: Loiusoix
Character name: Magi Magicker
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Class/Level: BLM lvl 60
Party or solo: Solo
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[Canadane]

The presents that are used as a currency for the seasonal event vendors?
You don't open them, you spend them.

Unless there's something new I haven't heard of.

[CryBloodwing]

The presents that are used as a currency for the seasonal event vendors?
You don't open them, you spend them.

Unless there's something new I haven't heard of.

Yeah. You exchange them in Gridania at the Amphitheatre for other items. When facing the amphitheatre, there is an NPC at a stall before the fence at the far left.