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  1. #71
    Player
    Niitsu's Avatar
    Join Date
    Dec 2017
    Posts
    1
    Character
    Rhaenys Targaryen
    World
    Diabolos
    Main Class
    Paladin Lv 70
    Can't connect here too.
    I'm from Brazil and my ISP is VIVO, also tried to call then and got answers like "if your network is connected we can't do nothing."
    I can't access any of the SE network's websites. Got to be able to access it through VPN so I could post about this issue.
    Ps4 player that already tryed VPN, Proxy, Mobile Hotspot for 3g/4g. Nothing works...
    (0)

  2. #72
    Player
    KaijinRhada's Avatar
    Join Date
    Jan 2015
    Location
    Ul'dah
    Posts
    680
    Character
    Jaou Stormchaser
    World
    Ultros
    Main Class
    Monk Lv 100
    Posting on behalf of the BF:

    Character: Eyliria Dawnbreaker, Ultros
    Country: Brazil
    OS: Windows 10
    Game version: PC
    ISP: VIVO
    Problem: Unable to access any SE-related websites, unable to launch FFXIV, receiving "A system error has occurred: -214669211. http://frontier.ffxiv.com/version_4_0_win/index.html?rc_lang=en?time=2017-12-15-03" and pretty much in the same boat as other posters here.

    He uses Ping Zapper and can't access anything, but switching to Tunnelbear helped. Still, it's not an ideal situation, since this is really only a temporary fix.
    (0)

  3. #73
    Player
    Keleg's Avatar
    Join Date
    Apr 2017
    Posts
    17
    Character
    Keleg Fomalhaut
    World
    Faerie
    Main Class
    Machinist Lv 70
    Character: Keleg Fomalhaut
    Server: Faerie
    Country: Chile
    OS: Windows 10
    Game version: PC
    ISP: Movistar
    Problem: Same as above: unable to access any SE-related websites, unable to launch FFXIV, receiving "A system error has occurred: -214669211. http://frontier.ffxiv.com/version_4_0_win/index.html?rc_lang=en?time=2017-12-15-03"
    Only being able to log to the game via phone internet or VPN.
    (0)

  4. #74
    Player
    FenrirShiba's Avatar
    Join Date
    Dec 2017
    Posts
    4
    Character
    Arashi Satou
    World
    Behemoth
    Main Class
    Samurai Lv 70
    It's been 3 days now and still no official reply. :/
    (0)

  5. #75
    Player
    jnrtorres's Avatar
    Join Date
    Dec 2017
    Posts
    6
    Character
    Merkulova Cheregatti
    World
    Siren
    Main Class
    Dark Knight Lv 70
    mudfish in full VPN mode only allows me to access SE websites (https://arrstatus.com/tracker still doesn't work, though). I still get the same error when running the launcher. I use the same ISP (VIVO) for my mobile, so that trick doesn't work. it isn't a f2p game: on top of buying the game and its expansions, we pay for a subscription. it's been too long since the last (only?) official response.
    (1)

  6. #76
    Player
    MomoeMoe's Avatar
    Join Date
    Dec 2017
    Location
    Ul'dah
    Posts
    21
    Character
    Momoe Moe
    World
    Odin
    Main Class
    Arcanist Lv 70
    It is working for me now.
    (1)

  7. #77
    Player
    Mature's Avatar
    Join Date
    Aug 2013
    Posts
    1,784
    Character
    Mature Rudlum
    World
    Ultros
    Main Class
    Arcanist Lv 70
    Where are you from?! My friend is sad cause he booked this whole weekend off to play :/
    (0)

  8. #78
    Player
    Onmitsu's Avatar
    Join Date
    Dec 2017
    Posts
    3
    Character
    Kamui Senketsu
    World
    Behemoth
    Main Class
    Ninja Lv 69
    Looks like they solved the problem, i don't need a proxy or VPN anymore.
    (From Brazil, using Vivo/Telefonica. I had to use Kaspersky Secure Connection to play yesterday.)
    (0)

  9. #79
    Player
    DoppelShifter's Avatar
    Join Date
    Jun 2017
    Location
    Limsa. Don't trust anyone who say Gridania.
    Posts
    45
    Character
    Kyjal Naddara
    World
    Faerie
    Main Class
    Dark Knight Lv 90
    Connecting just fine.

    Traceroute log shows that the hop 8 (the Telefonica node that would randomly not show up) is now stable, and the route is finally connecting past the fourth gin.ntt.net node. After 19 hops, it connects without problems.

    Time to go back to roulettes and glamour.
    (0)

  10. #80
    Player
    Elysium's Avatar
    Join Date
    Aug 2013
    Posts
    102
    Character
    Lenneth Valkyrias
    World
    Hyperion
    Main Class
    Gladiator Lv 80
    I can check the forums, lodestone and Mogstation again.

    I can log in again now without a VPN or cell phone connection.

    Seems to be fixed now.

    Thanks SE.

    Country: Chile
    ISP: Movistar Chile
    Windows 10 no steam version
    (0)

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