Launcher not working and can't connect to lodestone and forums

[Rofel]

Please note that not everyone in this thread will receive this email.

Thank you for the answer. Any other way we can provide this information if we do not get this e-mail?

[Varezenem]

I'm also having this issue using a VPN allows me to log in again

[Mature]

Thanks for your reply.

My character hasn't got any issues but my friends has. He cannot even log into this forum to reply cause it seems that something is blocking his access here.

My friends character is:

Mina Blair / Ultros

(I won't post his email as you can probably find it by searching his character name)

Thanks

[Elliot]

Also from Brazil, having the same issues as everyone, my ISP is Vivo. If possible send me a email and i'll provide you with the information required. Thankyou.

[jnrtorres]

even when using Mudfish in full VPN mode I only get access to the forum, mogstation, etc. I'm still unable to log into the game. my ISP is Vivo.

[filexcl]

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 49 | 49 | 1 | 34 | 477 | 24 |
| 10.50.1.113 - 0 | 49 | 49 | 30 | 65 | 495 | 55 |
| 10.50.1.26 - 0 | 49 | 49 | 31 | 85 | 463 | 38 |
| 84.16.11.181 - 3 | 46 | 45 | 32 | 55 | 397 | 34 |
| 94.142.116.85 - 0 | 50 | 50 | 127 | 173 | 501 | 139 |
| 176.52.251.200 - 0 | 49 | 49 | 168 | 217 | 823 | 175 |
| 213.140.35.207 - 0 | 50 | 50 | 239 | 295 | 839 | 246 |
| 5.53.3.18 - 0 | 49 | 49 | 264 | 312 | 915 | 267 |
|ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com - 0 | 50 | 50 | 250 | 298 | 915 | 268 |
| ae-4.r25.amstnl02.nl.bb.gin.ntt.net - 0 | 49 | 49 | 300 | 355 | 869 | 317 |
| ae-5.r23.asbnva02.us.bb.gin.ntt.net - 3 | 46 | 45 | 290 | 358 | 914 | 353 |
| ae-10.r22.snjsca04.us.bb.gin.ntt.net - 3 | 46 | 45 | 349 | 402 | 692 | 374 |
| ae-19.r01.snjsca04.us.bb.gin.ntt.net - 0 | 49 | 49 | 341 | 413 | 871 | 408 |
| ae-1.a00.snjsca04.us.bb.gin.ntt.net - 0 | 50 | 50 | 350 | 395 | 864 | 362 |
|xe-0-0-42-1.a00.snjsca04.us.ce.gin.ntt.net - 0 | 49 | 49 | 358 | 420 | 875 | 408 |
| 204.2.229.242 - 12 | 34 | 30 | 355 | 390 | 650 | 372 |
| 204.2.229.9 - 0 | 50 | 50 | 352 | 419 | 902 | 366 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Only 352 of ping... nice...

[Mumuril]

I am from Brazil and I am also experiencing the same connection issue, my ISP Vivo. I’ve tried every single troubleshooting and still unable to play the game on my ps4. Any response from SE to solve this?

[Einmimiria]

Hello everyone,

Thank you for your enthusiasm and cooperation with resolving this issue. I understand that it may be difficult to get your ISPs to investigate this but the more reports they receive the more likely they are to escalate the situation. I suggest this because there may be something that they can do that we cannot. We have sent many emails to help gather information, if you did not receive one, this is likely because you already provided useful information in the forum or we simply could not get to everyone, however, we appreciate your willingness to participate.

Again, thank you for your patience and please keep us updated if any changes occur with this problem.

[Trauman]

I'm from paraguay and i'm having the same issue, i managed to bypass it by using mudfish to log into the game then turn off the mudfish, so whatever it's happening is only affecting the login servers, not the game server, maybe people can try that in the meanwhile, only works on pc though so if you're on ps4 you're out of luck hope it gets sorted out soon, hang on everyone!

[Hasnina]

Same problem here ISP Movistar from chile send me a email so i can help.