World transfer/gift transfer

[LetterzzZ]

Sorry if this isn't the correct place to post, if it's not can you please redirect me to the correct place?

Hey all. I am just getting back into the game after a couple of years of not playing it. When I went to make a character I tried to join my friends server on the Aether data-center, Mateus. However when I went to make a character on it, it was congested, thus leading to me having to find a different server to create a character on. My friends suggested a preferred server so I could level up quickly on, however we didn't know that a newly created character on a preferred server until 90 days is up, which is roughly 3 months. This is where it gets tricky, yesterday one of my good friends bought me some gifts which included a skip from level 1-60, snows attire, and something else I don't quite remember. So, I ended up redeeming them on the account that is on the preferred world, which obviously cannot be transferred. I was wondering if there is anyway that we can work something out, such as possibly transferring the gifts from the characters inventory (I have not yet used them, they are just in the inventory.) to another character, or if there is anyway we can transfer the character.
Thank you for your time!

[AnimaAnimus]

I think it states once the jump books are purchased its final, no transferring between chars or refunds. If there is no transfer allowed, SE wont do it for you. They stick rigidly to their rules.

Check the jump book page here on lodestone. All info is there.

[LetterzzZ]

Hey! Thanks for the reply, I know my chances are low but it's a shot in the dark
I checked the jump book page for the info, and it didn't say anything about refunds or transferring between characters. The only thing I can see is "This item will be distributed to a single character on the selected account.*

[AnimaAnimus]

I got one on my alt to avoid the horrible grind on a second job on her and it said on the confirmation window that once it was purchased there were no refunds and it could not be transferred to another character. So that's where I got that.

You can try though, but you would need to likely call customer support which is notorious for how bad it is. Has been like that since 2002 when XI came out. So don't be surprised if they are not much help or none at all.

[Einmimiria]

Good Morning, and thank you for posting on the Final Fantasy XIV Technical Support Forums.

While this is not a technical issue, we can still provide some information that may help you.

I cannot see your account information, nor can we discuss it in a public setting, so I cannot directly assist with this issue. Because of this, you will need to contact the Square Enix Support Center. I cannot guarantee that they will be able to assist you, but under the right circumstances, they can come to a resolution that might help you.

The Support Center can be contacted via phone, chat or email support through the Square Enix Support Center website. Please use this link to direct you to the Final Fantasy XIV support website:
http://support.na.square-enix.com/main.php?id=5382&la=1

Please note live service is available Monday through Friday, 9:00 – 18:00, Pacific Time (Excluding holidays).

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Einmimiria]

Hello everyone,

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.