When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 12/9/2017
Frequency: always
World name: leviathan
Character name: killia kildia
Retainer name: n/a
NPC name: recompense officer
Monster name: n/a
Class/Level: machinist level 70
Party or solo: solo
In-game time: 12:57pst
Area and coordinates: old gridania, x10.2 y8.4
Housing: n.a
Steps:
1. teleported to Old Gridania.
2. went to buy Starlight Tights
3. not available for purchase.
4. checked achievement.
5. checked if they were already owned.
6. previous items, starlight boots, starlight tunic, fake mostache removed from armory.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number: Arris SB6183

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: CUH-7015B

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: