No save option for HUD

[drsbuttenham]

So after 2 weeks of submitting the original bug report i was asked to post a picture of the issue and told it will be worked on... not only can you not post pictures, i have to go to a third party website, upload the picture to then submit a url... like what??? then after i finally email myself pictures and do this. it says i dont have permission to even post in my own bug thread? after you tell me to post a picture. im almost level 60 and have one hot bar.. how am i even supposed to play this game. ive been trying to get this issue solved since the day i got the game. try playing a level 60 character and only being able to use 10 spells. im insanely frustrated with the lack of support. i sumbit a ticket, wait an hour in game to get an automated response to come online to then re sumbit the same issue. the be told to post a picture and then be locked out the thread.
so here is a picture of the problem. like ive explained. i have no HUD save option. ive logged into seperate pcs, had no problem editing it. when i log back on mine. it reverts to this...
please dont lock me out of the thread. and please please try to fix this problem or ill be forced to refund, i cant play a game with 10 spells.
Date & Time: All the time
World name: Brynhilder
Character name: Lily Stoned

http://s86.photobucket.com/user/drsb...b.jpg.html?o=0
http://s86.photobucket.com/user/drsb...c.jpg.html?o=1


■ PC Specs

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\JUNIOR\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_CPU Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz (8 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 05/24/10 10:30:13 Ver: 08.00.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8190.055MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 16378.293MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 6.245GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 176.222GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS Radeon (TM) RX 480 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8135.789 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3839.027 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0673.0000
SYSTEM_GRAPHICS_DRIVER_DATE 8/21/2017 11:22:04 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
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SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 5:44:23 AM
SYSTEM_SOUND 3 - LG TV (2- AMD High Definition Audio Device)
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/6/2017 4:42:38 PM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
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SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 5:44:23 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2B798820-8512-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
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SYSTEM_INPUT {4B832180-8512-11E7-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4D08D720-8512-11E7-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4DBC2190-8512-11E7-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0




-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\PROGRA~2\RAPTRI~1\Raptr\raptr_im.exe 00001360
C:\Program Files (x86)\Cisco Systems\Cisco Connect\CCPrt.exe 00000F68
C:\Program Files (x86)\Citrix\ICA Client\WFCRUN32.EXE 00001030
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe 00000F0C
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000F08
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe 00000F44
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00000A24
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00000E64
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 00000F00
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 00000920
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00001308
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 0000135C
C:\Users\JUNIOR\AppData\Local\Discord\app-0.0.298\Discord.exe 00000AE8
C:\Users\JUNIOR\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00001F10
C:\Windows\Explorer.EXE 0000078C
C:\Windows\system32\Dwm.exe 000007A8
C:\Windows\system32\taskhost.exe 00000698
D:\Steam\Steam.exe 000010D8
D:\Steam\bin\cef\cef.win7\steamwebhelper.exe 00000FCC
D:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002108
D:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 0000244C

[Canadane]

Pressing the printscreen (prt scr) button on your keyboard will take a screenshot.
You can upload that saved image to photobucket or imgur and it'd end up much clearer than a photo you've taken physically and had to email to yourself to manage.

I'm sorry I have no means of resolving your actual issue, but this may be helpful for you in the future perhaps?

[Mholito]

Is it possible that the HUD layout menu has been pushed off-screen somehow? Try clicking along the edges to see if you can find it. If that doesn't work, try using /hudreset.