Bad graphics (broken shadows?)

[QueenKitty]

I recently installed the game after a long break, and noticed something very 'off' when it came to character clothing and the characters themselves. This is present in all custcenes, too, but i suppose that comes as no surprise.

I contacted support, and i was told to post about it here. I double checked, and my drivers are all up to date. I didn't have this problem with the previous time i played, before reinstallation, so i highly doubt it has to do with my computer. I've already uninstalled and reinstalled twice after this happening, once from a secure browser and once from Chrome. Any help is appreciated. I have Intel(R) HD Graphics 4000 and use Windows 7, if that's any help.