Tech support forum is ignoring posts and closing threads

[ColorOfSakura]

The tech forum for FFXIV has topics that moderators are now clearly moving to "closed" without addressing the concerns of the OP.

I just thought you all should take a look at how many of the topics that were trashed and moved there without even a moderator's reply.

Including the terrible lag and rubber banding issues that happen every night around prime time.


Closed Concerns

Threads: 17,737
Posts: 135,928

http://forum.square-enix.com/ffxiv/f...losed-Concerns

Yeah and about a good 80%+ of those threads are OLD threads from things like Bug Reports or other places on the forums where they didn't belong. Them cleaning the forums up so there aren't a million "FIX THE LAG" threads in General Discussion is a good thing. If you look at the last page on there, the topics are from 2013.

There is little point to keep those in the wrong sections where they don't belong.

[Catwho]

Note, there ARE some threads outright missing - I posted a bug report that has disappeared completely. Not too worried about it though; it was very minor and didn't impact gameplay.

I suspect that the shuffling of topics is happening directly in the database, and a lot of topics may have been temporarily pulled out why they get sorted through.

[Cakekizyy]

Note, there ARE some threads outright missing - I posted a bug report that has disappeared completely. Not too worried about it though; it was very minor and didn't impact gameplay.

I suspect that the shuffling of topics is happening directly in the database, and a lot of topics may have been temporarily pulled out why they get sorted through.

Sure it didn't get moved to known bugs area?

[NephthysVasudan]

That's your perspective, not fact, nor is it incorrect.

This coming from someone who didn't do their research on the subject matter.
Prove your case...or please go away.

Valid...hard..cold..facts....actual..proof. Otherwise...your the one who is incorrect here. I'm talking about the why...not the statistical thingy you pulled out of your hat and said "this is a thing"

[Soupa]

This thread is still a thing? Look if you got an issue with the Tech Support mods then take it up with them. The first response to this post solved this thread.