Date & Time: since last patch

Frequency: every 30min to 4h

Occuring times:
- opening vendor window in the company house
- combat in dungeons (The temple of the fist, aqueducks & the drowned city of skalla are in fresh memory )

Error: Crash to desktop with Fatal DirectX Error 11000002


Troubleshooting:

- FC mentioned to switch to DX9, then back to DX11, didn't fix it


■ PC Specs

-=-=-=-=- System Information -=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\XXX\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Professional 64-Bit-Version (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170913-0600)
SYSTEM_CPU Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/02/15 15:56:10 Ver: V1.40
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16336.512MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 32671.207MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 207.444GB SYSTEM_FREEDISC_SPACE 63.478GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 279.093GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.060GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.662GB SYSTEM_FREEDISC_SPACE 363.473GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4009.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 7912.256 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8528
SYSTEM_GRAPHICS_DRIVER_DATE 10.08.2017 01:22:47
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 980
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4009.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 7912.256 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8528
SYSTEM_GRAPHICS_DRIVER_DATE 10.08.2017 01:22:47
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Kopfhörer (HyperX 7.1 Audio)
SYSTEM_SOUND_DEVICE_ID {A3497E5B-33E4-495C-86CB-78D32F1DCBA9}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12.07.2013 11:40:58
SYSTEM_SOUND BenQ RL2455-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {03BBA5B6-CAEF-4907-A8C4-1612694B83CF}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 10.08.2017 19:24:26
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {270F900F-A011-43DE-9C48-0CF245F9AE13}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8105
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 30.03.2017 06:24:30
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6FBE000-8E2F-11E5-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6FC5530-8E2F-11E5-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6FC7C40-8E2F-11E5-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6FC7C40-8E2F-11E5-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6FCA350-8E2F-11E5-8005444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1E7C6C0-3280-11E7-8001444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D2488460-3280-11E7-8002444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1598E20-D606-11E7-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Kinzu V3 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Mozilla Firefox
#general - Discord
Skype™‎ - XXX
Steam


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 27 NPAPI
Battle.net
Malwarebytes Anti-Malware Version 2.2.1.1043
Mozilla Firefox 46.0 (x86 de)
Nox APP Player
NVIDIA Stereoscopic 3D Driver
Open Broadcaster Software
OpenAL
SpeedFan (remove only)
Steam
Tabletop Simulator
FINAL FANTASY XIV: A Realm Reborn
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft XNA Framework Redistributable 3.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Geeks3D FurMark 1.19.0.0
Intel(R) USB 3.0\3.1 eXtensible Host Controller Driver
Java 8 Update 73
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Mumble 1.2.15
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft XNA Framework Redistributable 3.0
Skype™ 7.40
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
pyfa version 1.33.0 (Lifeblood 1.0)
Java Auto Updater
Skiller PRO
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Security Update for Microsoft .NET Framework 4.6.1 (KB3122661)
Security Update for Microsoft .NET Framework 4.6.1 (KB3127233)
Security Update for Microsoft .NET Framework 4.6.1 (KB3136000v2)
Security Update for Microsoft .NET Framework 4.6.1 (KB3142037)
Security Update for Microsoft .NET Framework 4.6.1 (KB3143693)
Security Update for Microsoft .NET Framework 4.6.1 (KB3164025)
Update for Microsoft .NET Framework 4.6.1 (KB3210136)
Update for Microsoft .NET Framework 4.6.1 (KB4014511)
Update for Microsoft .NET Framework 4.6.1 (KB4014553)
Update for Microsoft .NET Framework 4.6.1 (KB4040973)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Intel® Chipsatz-Gerätesoftware
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Asmedia USB Host Controller Driver
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Killer Performance Suite
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
OpenOffice 4.1.2
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Driver Package - BigNox Corporation XQHDrv System (09/16/2015 4.3.12)
Windows Driver Package - BigNox Corporation VBoxUSBMon System (09/16/2015 4.3.12)
Windows Driver Package - BigNox Corporation (VBoxUSB) USB (09/16/2015 4.3.12)
CCleaner
FINAL FANTASY XIII
FINAL FANTASY XIII-2
LIGHTNING RETURNS: FINAL FANTASY XIII
FINAL FANTASY X/X-2 HD Remaster
FINAL FANTASY IX
FINAL FANTASY VII
FINAL FANTASY VIII
STAR OCEAN™ - THE LAST HOPE™ - 4K & Full HD Remaster
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.42.1
WinRAR 5.30 (64-Bit)
Microsoft VC++ redistributables repacked.
Killer Bandwidth Control Filter Driver
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Rapid Storage Technology
Intel(R) Management Engine Components
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Management Engine Components
Microsoft Visual C++ 2005 Redistributable (x64)
Intel® Trusted Connect Service Client
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft .NET Framework 4.6.1 (FRA)
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
NetLimiter 3
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Framework 4.6.1 (Deutsch)
Microsoft .NET Framework 4.6.1
Microsoft .NET Framework 4.6.1 (Français)
Microsoft .NET Framework 4.6.1 (Italiano)
Microsoft .NET Framework 4.6.1 (Nederlands)
Microsoft .NET Framework 4.6.1 (Polski)
Microsoft .NET Framework 4.6.1 (español)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft .NET Framework 4.6.1 (DEU)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Ansel
NVIDIA 3D Vision Treiber 385.28
NVIDIA Systemsteuerung 385.28
NVIDIA Grafiktreiber 385.28
NVIDIA GeForce Experience 3.7.0.81
NVIDIA 3D Vision Controller-Treiber 369.04
NVIDIA PhysX-Systemsoftware 9.17.0524
NVIDIA Update 25.6.0.0
SHIELD Streaming
NVIDIA HD-Audiotreiber 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.7.0.81
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.80.1
Microsoft Xbox 360 Accessories 1.2
Microsoft .NET Framework 4.6.1
Microsoft .NET Framework 4.6.1 (NLD)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
Microsoft .NET Framework 4.6.1 (ESN)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Framework 4.6.1 (PLK)
Intel(R) ME UninstallLegacy
Microsoft .NET Framework 4.6.1 (ITA)
Killer E240x Drivers


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Intel\Intel(R) USB 3.0 3.1 eXtensible Host Controller Driver\Application\iusb3mon.exe 00000A64
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000900
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000017C4
C:\Program Files (x86)\Skype\Phone\Skype.exe 000009EC
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00001578
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe 000009B8
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00000D10
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000009C0
C:\Programme 2\FireFox\firefox.exe 00000620
C:\Programme 2\Netlimiter3\NLClientApp.exe 000009E4
C:\Programme 2\Skiller Pro\Monitor.EXE 00000A78
C:\Users\XXX\AppData\Local\Discord\app-0.0.298\Discord.exe 00001E30
C:\Windows\Explorer.EXE 00000444
C:\Windows\system32\Dwm.exe 000007B8
C:\Windows\system32\conhost.exe 000017CC
C:\Windows\system32\notepad.exe 00000280
C:\Windows\system32\taskhost.exe 00000768
D:\Steam Spiele\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001028
D:\Steam Spiele\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001D38
D:\Steam\Steam.exe 00000894
D:\Steam\bin\cef\cef.win7\steamwebhelper.exe 00001528