Good Morning, and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I can see that you have put a lot of work into getting this to work, I'd love to help but I will need some more information about your situation.

Please provide:

- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which disconnect occurs
- Where you are booted to after disconnect (Desktop, Start Screen, Character Select)
- Everything you have already tried to alleviate the problem.

We hope we can be of assistance in helping you enjoy the game!