DX11 Directx Fatal Error 10000000

[Ekko]

Bonjour,

Depuis la mise à jour Windows 10 de cette nuit (Fall's Ceator update windows 1709) le lancement du jeu en Dx11 ne fonctionne plus :

Une erreur fatale DirectX s'est produite.(10000000)

J'ai installé les derniers drivers nvidia 388.43, réinstallé le jeu complètement. Désactivé le mode jeu, mode dvr dans windows, mode supeposition dans nvidia rien n'y fait.


Le jeu ne fonctionne qu'en Dx9

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Gilles\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Famille 64 bits (6.2, version 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1204
SYSTEM_LANGUAGE français (Paramètres régionaux : français)
SYSTEM_MEMORY 8130.855MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 9410.855MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.520GB SYSTEM_FREEDISC_SPACE 23.579GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 1691.746GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4060.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4065.428 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8843
SYSTEM_GRAPHICS_DRIVER_DATE 11/27/2017 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Haut-parleurs (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8CC31E60-2C20-4233-ABC9-24A070D52567}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8036
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 1/5/2017 00:00:00
SYSTEM_SOUND Haut-parleurs (Razer Surround Audio Controller)
SYSTEM_SOUND_DEVICE_ID {37CCA922-DE12-4808-9C75-50584BF4B081}
SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 10/13/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {99022D92-4DC5-40B3-861E-106A010D6F61}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8036
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 1/5/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E1CE9624-FD94-4BB8-8A4D-789457D9A73E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8036
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 1/5/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38505DF0-8108-11E4-8002444553540000}
SYSTEM_INPUT_NAME G19s Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38508500-8108-11E4-8006444553540000}
SYSTEM_INPUT_NAME G19s Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38505DF0-8108-11E4-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {385036E0-8108-11E4-8001444553540000}
SYSTEM_INPUT_NAME G19s Gaming Keyboard (Macro interface)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Paramètres
Microsoft Store
NVIDIA GeForce Overlay
Paramètres
Microsoft Store
Bienvenue dans le forum : Problèmes dans le jeu ! (À LIRE EN PREMIER) - Mozilla Firefox


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

The Witcher 3 - Wild Hunt
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Security Update for Microsoft Office 2010 (KB2956063) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589318) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB3114872) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553338) 32-Bit Edition
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Security Update for Microsoft Excel 2010 (KB4011197) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3213631) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB3128027) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
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Security Update for Microsoft Office 2010 (KB3054984) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB4011270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3085528) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2999508) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553388) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055047) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3101520) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2760779) 32-Bit Edition
Definition Update for Microsoft Office 2010 (KB3115475) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3191908) 32-Bit Edition
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2999465) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881030) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2837599) 32-Bit Edition
Update for Microsoft Office 2010 (KB3128031) 32-Bit Edition
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Security Update for Microsoft Outlook 2010 (KB4011196) 32-Bit Edition
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Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4011618) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office OneNote MUI (French) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB3114410) 32-Bit Edition
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Office 16 Click-to-Run Extensibility Component
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Helium
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Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
vs2015_redist x86
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
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Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
AI Suite 3
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Realtek High Definition Audio Driver
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Krita (x64) 3.0
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Intel(R) Network Connections Drivers
REAPER (x64)
Ori and the Blind Forest
Ori and the Blind Forest: Definitive Edition
I am Setsuna
Life is Strange: Before the Storm
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Vulkan Run Time Libraries 1.0.3.0
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Bonjour
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Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23506
NVIDIA Ansel
NVIDIA Pilote 3D Vision 388.43
Panneau de configuration NVIDIA 388.43
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DriversCloud.com (64 bits)
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Cobian Backup 11\cbInterface.exe 00003134
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002444
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002EE8
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002030
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002940
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000033B4
C:\Program Files (x86)\Siber Systems\AI RoboForm\Chrome\rf-chrome-nm-host.exe 00000904
C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon-x64.exe 00002354
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe 000030D4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001998
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000031C8
C:\Program Files\Logitech Gaming Software\Applets\LCDClock.exe 00002C8C
C:\Program Files\Logitech Gaming Software\Applets\LCDCountdown.exe 00002CA4
C:\Program Files\Logitech Gaming Software\Applets\LCDMedia.exe 00002CC4
C:\Program Files\Logitech Gaming Software\Applets\LCDMovieViewer.exe 00002C94
C:\Program Files\Logitech Gaming Software\Applets\LCDYT.exe 00002C9C
C:\Program Files\Logitech Gaming Software\LCore.exe 00002A6C
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00002D90
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00002F70
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002F48
C:\Program Files\Windows Defender\MSASCuiL.exe 00002B44
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.9.604.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00002324
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11710.1001.27.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00001194
C:\Users\Gilles\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00001FE4
C:\WINDOWS\Explorer.EXE 000019F0
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000D24
C:\WINDOWS\system32\DllHost.exe 00002F58
C:\WINDOWS\system32\SearchFilterHost.exe 000002FC
C:\WINDOWS\system32\SettingSyncHost.exe 000023C8
C:\WINDOWS\system32\backgroundTaskHost.exe 000020F0
C:\WINDOWS\system32\conhost.exe 0000333C
C:\WINDOWS\system32\ctfmon.exe 000015E0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000059C
C:\Windows\System32\RuntimeBroker.exe 000011B0
C:\Windows\System32\smartscreen.exe 00000768
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000020B0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001FB8
D:\Program Files (x86)\AI Suite III\AISuite3.exe 000015D8
D:\Program Files (x86)\AI Suite III\DIP4\DIPAwayMode\DipAwayMode.exe 000016A0
D:\Program Files (x86)\AI Suite III\EZ Update\EzUpdt.exe 00001228
D:\Program Files (x86)\Mozilla Firefox\firefox.exe 00002684
D:\Program Files (x86)\Sophos\AutoUpdate\ALMon.exe 0000317C
D:\Program Files\Garmin\Garmin\Express Tray\ExpressTray.exe 00002FDC
D:\Program Files\iTunes\iTunesHelper.exe 00002EA8
c:\windows\system32\sihost.exe 00000F98
c:\windows\system32\svchost.exe 000029D0
c:\windows\system32\taskhostw.exe 00002674

[Ekko]

Merci pour votre absence totale d'aide, sinon ailleurs j'ai trouvé la solution comme expliqué dans ce thread : https://us.battle.net/forums/en/hear...ic/20759447392

Posted by Palaven
I just posted in a different thread but the information is important so I'll repeat it. This is what support told me and it worked. Just change your screen resolution to a different proportion, set it, then change it back.

"Based on the symptoms and the fact you just updated to the Windows Fall Creators update, there is one major thing I would try that has been helping in some cases! This is to update the Windows Desktop resolution to force it to refresh some back end information the game and Battle.net app reads from.

You can do this by right clicking on the desktop and selecting 'Display Settings' followed by 'Advanced display settings' - Once here you can temporarily change the screen resolution setting to a different one and click 'Apply' - once this is done you should be clear to switch the setting back to the original and apply again, and try to load Hearthstone!"

Pour résoudre son problème le support lui a demandé de changer sa résolution d'écran puis de revenir à celle d'origine. Donc clic droit sur le bureau // Paramètres d'affichage // Résolution, choisissez en une autre, appliquer, remettez celle d'origine, appliquer, tester.

Avant j'avais testé x versions des drivers nvidia, safe mode + DDU, mode jeu, etc etc sans succès.

[Shekyl]

Inutile d'en vouloir aux autres , il y a ptet eu personne qui a lu ca qui savait .
Moi j'ai eu ma grosse maj de windows ( 1709) qu’aujourd’hui , et pour le moment ( 1h donc ) je n'ai pas eu ton soucis .

[Pimouss]

Non mais depuis des mois je rencontre des soucis Dx11 et déco de serveur après un donjon souvent et ils ferment les yeux alors que tous les jours les mêmes sujets se créent ...
On est de bonnes vaches à lait et le soucis vient toujours de nous étrangement?

[Ekko]

Je n'en veux à personne et surtout pas aux joueurs. Une réponse, une question même banale du support qui lui est là pour ça, en une semaine ne me semblait pas une attente démesurée. Mais comme je ne suis pas du genre à attendre bêtement sans rien faire (aide toi le ciel t'aidera) j'ai trouvé une solution et l'ai partagée pour que si quelqu'un rencontre le même problème, lui ne reste pas coincé ou sans réponse indéfiniment.

[Rahdah]

MAJ Windows aujourd'hui pour ma part et même soucis que toi désormais...

Je suis un peu dégoutté de m'être payé un PC à 1000€ pour me retrouver à devoir downgrade en DX9 pour pouvoir jouer

Pas de news sur cette erreur embêtante ?

[Pimouss]

non je l'ai tjrs encore

[Nyhlna]

Merci énormément Ekko, j'avais ce souci depuis plusieurs semaines et impossible de trouver comment réparer ça.
L'astuce de changement de la résolution a parfaitement fonctionné

[Ekko]

Content que cela t'ai aidé !