Dear Square Enix...

[Sigul]

...sigh, anyways...

Well, to update my situation, now my C&B account is blocked cause I did not verify my card, it got blocked 1 day after creating it, verification takes at least 2 days... I contacted them, no answer yet for about 3 days now... I'll try to get in contact with them tomorrow by phone... this is just tiring me out, hope SE just hurry up and add at least one more option... paypal or paybycash or something we could actually use :/

[LazyBarakat]

...sigh, anyways...

Well, to update my situation, now my C&B account is blocked cause I did not verify my card, it got blocked 1 day after creating it, verification takes at least 2 days... I contacted them, no answer yet for about 3 days now... I'll try to get in contact with them tomorrow by phone... this is just tiring me out, hope SE just hurry up and add at least one more option... paypal or paybycash or something we could actually use :/

that's my problem too, when you call them they will send you an application to fill up and you will have to send them a copy of your bank statement and your ID too, i did that from 3 days and they told me my bank statement is not acceptable and it's not complete (i guess because i print it online), so i went to the bank yesterday and i got my statement from the bank and send it again to C&B, still waiting now.

i think most of us who can't pay using C&B have this problem, they got their account blocked without any notice, because when you are trying to reactivate your account in FFXIV it will just give you an error without telling you why, and you will never know why unless you check your account in C&B.

[Catapult]

...sigh, anyways...

Well, to update my situation, now my C&B account is blocked cause I did not verify my card, it got blocked 1 day after creating it, verification takes at least 2 days... I contacted them, no answer yet for about 3 days now... I'll try to get in contact with them tomorrow by phone... this is just tiring me out, hope SE just hurry up and add at least one more option... paypal or paybycash or something we could actually use :/

that's my problem too, when you call them they will send you an application to fill up and you will have to send them a copy of your bank statement and your ID too, i did that from 3 days and they told me my bank statement is not acceptable and it's not complete (i guess because i print it online), so i went to the bank yesterday and i got my statement from the bank and send it again to C&B, still waiting now.

i think most of us who can't pay using C&B have this problem, they got their account blocked without any notice, because when you are trying to reactivate your account in FFXIV it will just give you an error without telling you why, and you will never know why unless you check your account in C&B.

And that, ladies and gentlemen, is the typical strain of problem in a nutshell.

My advice from here on out is to watch out like a hawk for the "your region is unsupported" line ClickandDie might give you. To which your response should be "why not? The service provider I'm paying lists this as supported in my region."

At all costs, avoid them trying to fob you back to SE.

Or, you know... just dump them and wait for the new method, presuming it actually happens as promised... >_>

[LazyBarakat]

And that, ladies and gentlemen, is the typical strain of problem in a nutshell.

My advice from here on out is to watch out like a hawk for the "your region is unsupported" line ClickandDie might give you. To which your response should be "why not? The service provider I'm paying lists this as supported in my region."

At all costs, avoid them trying to fob you back to SE.

Or, you know... just dump them and wait for the new method, presuming it actually happens as promised... >_>

you cannot say this is the main problem because C&B did nothing to solve it yet, until they verified my account again we will never know if this is the problem or what, and i blame both SE and C&B for this, why?
1. when i'm trying to reactivate my account in FFXIV simply they just give me an error message "105", no one knows what this freaking error for, at least they can tell us that we have problem with our payment and please check with C&B.
2. C&B simply blocked our account for no reason without even informing us, and we have to call them to solve this problem, and they are very slow to solve this issue like they don't care.

i spent more than 20$ on international calls just for C&B to solve a problem they did without informing me or telling me the reason why and they still didn't solve it till now, why do we have to go through all that to pay for a game? why make things complicated for players?

easy payment = easy customers

many people left the game because it's incomplete, and others left because the payment method is horrible, and that's why SE should take action fast before it's too late.