Dear Square Enix...

[Moxas]

done, payed for ffxiv finally.... thanks Fiosha!! you saved me ; ;

[Fiosha_Maureiba]

done, payed for ffxiv finally.... thanks Fiosha!! you saved me ; ;

Awesome awesome awesome! Glad to hear it. Sorry for going awall on the other thread, I completely forgot about it after I posted twice.

[MyKotoShi]

"Iraq has nuclear weapons of destruction."

Seems legit.

Don't know where I'm going with this?

/laugh

[samusaron]

Sigul

Im really sorry to hear that you are having this issue and definately not on. It is so Sad to see SE falling by the way side. I dont see any other "High Profile Game" out there Lord of the Ring's World of Warcraft having thease problem. It is Time SE take some lesson's and councel from these great Game makers that do not Suffer from these issue's and they make is look so easy. One thing Im seeing about SE is "they are very good at messing up and Appologising" but when it comes to Fixing a problem , they have no idea how to go about it. and this is Very Amature for a High profile Company. Get A Grip SE its about Time!!

[Fiosha_Maureiba]

@Sigul, when the bank re-opens to verify bank account, if the currency exchange rates don't match up properly. You may consider a prepaid Master Card and registering instead of going back and forth with ClickAndBuy with faxing and/or scanning letters and IDs.

[Moxas]

i used master card, didn't need to verify anything
but the second SE adds new options (IF THEY ADD) i'll change my payment method.

[Hikozaemon]

Hello everyone,

So as everyone heard with the Click and Buy issue and so, but what Square does not realize as it seems, there are people ( like for example us in Saudi Arabia ) are unable to use Click and Buy cause it will not accept a Saudi address, since the addresses here are just B.O Box and ZIP code, that's it.

At first, I contacted the support center of SE about this issue, and the answer I got is...




Now, I did what they suggested, I tried to get in contact with C&B for about 5 days with no answer from them, until I got in contact with phone and I got the answer "We cannot change our registration policies for only one country" Well, its their company after all, can't force them to do something they don't want to, though unreasonable.

So I went back to contact Square Enix support center again about this, and I also posted about it in a thread already

http://forum.square-enix.com/ffxiv/t...ayment-methods

After than less 24h (I gotta give it to them for the fast response) I got this answer...




So let me get couple of things straight here, first of all, he said South Africa, I'm from Saudi Arabia, second, a close friend of mine who plays the game was short on money and wanted to get Crysta for payment, I was able to help him with my own paypal account, which means I can buy Crysta, then why I don't have that option on my account instead of having C&B which we Saudi players, pretty sure there other countries like us, CAN NOT use as payment method?

Here are some facts, we have a pre-paid card called One Card we can use it for Crysta purchasing, we can use paypal also for payment as well, ->BUT<- We CAN NOT use Click and Buy as it won't allow us to register.

You've fixed Click and Buy for the people who can actually use it, but what about the people who supported the game since beta, since the time when Limsa Lominsa was the only area, but can not play the game cause they got only one payment method which they can not use? how long do we have to wait SE? a month? a year? maybe never? SE had a year to prepare the payment system and all what we get is one option which we cannot use.

We want to play the game as everyone else who's able to play.
We need an immediate action done to our problem.

While i can sympathize w/ you your odds of getting them to do anything are about 1 in a shits chance.
On a side note im surprised people in Saudi Arabia are able to even play online games. Isnt that the country where girls arnt allowed to ride bikes and male/female people cant go shopping together unless they are married.? And rock music is illegal? Maybe im wrong but orz. I dont know why you would want to deal w/ click n buy to begin w/ they are a horrible company. My bank wont event let me use them they are rated so poorly and untrustworthy w/ peoples account security.

[Hikozaemon]

try writing any fake street number, that's what i did, and no thanx we don't want PlayOnline, they required CC that is verified by visa or secure code i don't remember, and i checked almost all the bank here in UAE and they have no idea about that.

If its a mastercard or a visacard it already has verified by visa status or added internet security status regardless of the bank u just have ot register it online. Thought you may still not have been able to use it because the vendor which you are using the card for is sometimes still blocked by certain banks. You can ask the bank to allow the vendor to have permission to charge and they can change it in there system but usually bank employees dont know how to go about it. Verified by Visa and Mastercard are outdated underutilized systems that shoulda been scrapped long ago most online vendors do not bother to use them anyways. Ive made hundreds of online purchases and never had to confirm my order throught Visa or Mastercard.

[Sigul]

I already have a VISA, its just that I have to get my account verified first with C&B then get my bank to allow them to withdraw money from my bank.

@Hikozaemon: I assume you heard from the wrong people about my country, though don't wanna turn this thread about talking about countries lol, just to add to that I played FFXI since release, my FFXI version is JP, WoW, Aion, Warhammer, went through all games till end game, so yeah, and we do have a large community of gamers here in Saudi, basically with all honestly, its probably the only thing you can do around here anyways.

[Catapult]

I already have a VISA, its just that I have to get my account verified first with C&B then get my bank to allow them to withdraw money from my bank.

This is just me being curious, but is it possible to avoid the verification step through some sort of "not now" option? It's just that I managed to avoid it somehow and I don't know if it's avoidable for everyone or just something to do with Australia's financial regulations.

After all, ClickandBuy would be dealing with my bank via MASTERCARD rather than my bank directly (it's billing a credit card, not a bank transfer), so they shouldn't actually need to verify anything with my bank. The first billing then becomes the "verification" of sorts - if it doesn't bounce and they get the correct amount then they'll know it is fine. But as I said, this might just be Australia's GFC-resistingly oddness coming through.