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  1. #1
    Player
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    283
    How is this a general discussion and not something you should be discussing with costumer support? I get the "general" in the forum title, but what do you expect to accomplish by fishing costumer support answers in the forums? forum Mods/admins and the game Devs that browse these forums can't help you because they have nothing to do with the payment methods and processing, and the users sure as hell can't help you, so why are you not taking this to proper channels?
    (3)

  2. #2
    Player
    Sephrick's Avatar
    Join Date
    Mar 2011
    Posts
    1,900
    Character
    Sephrick Markarius
    World
    Excalibur
    Main Class
    Gladiator Lv 70
    Quote Originally Posted by Zeref View Post
    How is this a general discussion and not something you should be discussing with costumer support?
    Companies tend to react faster and more "PR-minded" when something becomes public knowledge. He's obviously hit a brick wall in dealing with things through the proper channels.
    (17)

  3. #3
    Player
    Sigul's Avatar
    Join Date
    Jan 2012
    Posts
    62
    Character
    Tyki Mikk
    World
    Ragnarok
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Sephrick View Post
    Companies tend to react faster and more "PR-minded" when something becomes public knowledge. He's obviously hit a brick wall in dealing with things through the proper channels.
    ^ this, Thanks.

    Quote Originally Posted by Reinheart View Post
    Hope you find a way to be able to pay and play FFXIV

    Read the whole thread and only got one question... why did you title the thread post Dear Square Enix... would of helped you and others with same problem as you if you titled the thread "Saudi Arabia - Subscription Issue" or "Click & Buy issue - Saudi Arabia" so others from same region can find your post easier and post what they got from their tech support call/email responses.

    Anyways... hope you and everyone else can find a way to get in soon good luck.
    Guess I cannot edit the title anymore, hope one of the mods can do that for me though, thanks.
    (1)

  4. #4
    Player

    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,302
    Quote Originally Posted by Sephrick View Post
    Companies tend to react faster and more "PR-minded" when something becomes public knowledge. He's obviously hit a brick wall in dealing with things through the proper channels.
    Whats that got to do with putting threads in the inappropriate areas?

    Quote Originally Posted by Sigul View Post
    Cause I've already done that, I got no answer, so took it to the "general" forum to get support from people, not to get "shut down" by the "proper channels"
    No you didn't. You have only 7 post, it wasn't hard to read them all. I read them, and nowhere do you ask a question, ask for assistance in the least bit. You have 3 pages of discussion in that thread. So what makes you think someone has a solution for you all of the sudden? They already said they are working on new payment methods, and SE clearly cannot control C&B rules.

    Have you contacted C&B, if so what did they say? They are the only ones who can solve any problem you have with giving them your money. All SE does with C&B is take there money that you gave them. What do you expect SE to do about your issue with C&B?
    (0)

  5. #5
    Player
    Sigul's Avatar
    Join Date
    Jan 2012
    Posts
    62
    Character
    Tyki Mikk
    World
    Ragnarok
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Coglin View Post
    Whats that got to do with putting threads in the inappropriate areas?



    No you didn't. You have only 7 post, it wasn't hard to read them all. I read them, and nowhere do you ask a question, ask for assistance in the least bit. You have 3 pages of discussion in that thread. So what makes you think someone has a solution for you all of the sudden? They already said they are working on new payment methods, and SE clearly cannot control C&B rules.

    Have you contacted C&B, if so what did they say? They are the only ones who can solve any problem you have with giving them your money. All SE does with C&B is take there money that you gave them. What do you expect SE to do about your issue with C&B?
    Obviously, you didn't read my post, read it and you'll know what I mean...
    (0)

  6. #6
    Player
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    283
    Quote Originally Posted by Sigul View Post
    Obviously, you didn't read my post, read it and you'll know what I mean...
    This has been your argument the entire time, "read my post" what part of SE doesn't control C&B do you not understand? if its the only option available in your country that sucks, But we, The users, and SE PR team cannot do anything about it.
    (0)