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  1. #1
    Player
    gaeopsam's Avatar
    Join Date
    Nov 2017
    Posts
    2
    Character
    Gae Opsam
    World
    Cerberus
    Main Class
    Dragoon Lv 70

    Heavy FPS drops then "An unexpected error has occured"

    Hi.

    Since last tuesday's patch (Hotfixes after patch 4.15), I've been getting really heavy FPS drops for about 10 to 20 seconds after around thirty minutes to an hour of gameplay, followed shortly by the following error :



    That error usually occuring right after a big animation like Neo Exdeath's antilights, or when loading after a teleport. This crashes my game in very annoying situations, after pulls in raids and dungeons, which makes it unplayable for me. I tried reinstalling the game but I'm still having the issue.

    I'll be furnishing any additional information if necessary.

    Cheers.
    (0)

  2. #2
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello! Thank you so much for playing FFXIV! I would like to try to assist you with the heavy FPS drops you are experiencing. Please provide me the following information:

    Date & Time:
    Frequency:

    Connection Specs:
    - Type of internet connection/provider:
    - Modem maker/model number:

    PC Specs:
    (0)

  3. #3
    Player
    gaeopsam's Avatar
    Join Date
    Nov 2017
    Posts
    2
    Character
    Gae Opsam
    World
    Cerberus
    Main Class
    Dragoon Lv 70
    Problem solved itself after switching to fullscreen, bit annoying but I can live with that.
    (0)

  4. #4
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello Gaeopsam, I will be moving this thread to "closed concerns" Glad it got resolved!!

    Thank you for playing Final Fantasy XIV!
    (0)