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  1. #31
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for your reply,

    I do apologize for the inconvenience you have all experienced, however I cannot say with any certainty that servers themselves are the issue here.

    Thank you for those that have provided information about your ISP. Based on this information, it looks like the issues are coming from a similar region in Europe. While this may not be the fault of any one ISP, any networks that you are connecting to may see excessive traffic or problems at this time. Unfortunately, I can only speculate on this and you may be routed through a troublesome network for this particular game. This would explain why you are able to connect to other websites, but not Final Fantasy XIV.

    Saying it's your ISP's fault isn't entirely accurate in this case, it's more of how your ISP decides to connect to the network. Because of this, it becomes difficult to suggest troubleshooting methods aside from the ones listed above.

    Again, I do apologize for the inconvenience and hope you can still enjoy the game.
    (0)

  2. #32
    Player
    HiroKirito's Avatar
    Join Date
    May 2016
    Location
    Thanalan
    Posts
    174
    Character
    Hiro Azumi
    World
    Lich
    Main Class
    Ninja Lv 74
    Quote Originally Posted by Einmimiria View Post
    Good afternoon and thank you for your reply,

    I do apologize for the inconvenience you have all experienced, however I cannot say with any certainty that servers themselves are the issue here.

    Thank you for those that have provided information about your ISP. Based on this information, it looks like the issues are coming from a similar region in Europe. While this may not be the fault of any one ISP, any networks that you are connecting to may see excessive traffic or problems at this time. Unfortunately, I can only speculate on this and you may be routed through a troublesome network for this particular game. This would explain why you are able to connect to other websites, but not Final Fantasy XIV.

    Saying it's your ISP's fault isn't entirely accurate in this case, it's more of how your ISP decides to connect to the network. Because of this, it becomes difficult to suggest troubleshooting methods aside from the ones listed above.

    Again, I do apologize for the inconvenience and hope you can still enjoy the game.
    I have opened another thread regarding this as advised. I can't say with certainty that it is the servers themselves but I can pinpoint when the issue started which was when the EU servers were taken down for maintainance around patch 4.15. Beyond this event nothing in my set up has changed nor has it in any of my statics but we are all experiencing this.

    The issue is this is effecting gameplay enough for us to notice and if it continues then I'll probably be forced to unsub. This tiers irrelevant as we have already farmed it but with the way things are cutrently it will effect progression come 4.2 and if we can't raid reliably then there's not really any point in playing anymore.
    (0)

  3. #33
    Player
    Shunpei's Avatar
    Join Date
    Apr 2016
    Location
    Ul'dah
    Posts
    7
    Character
    Shun Pei
    World
    Moogle
    Main Class
    Ninja Lv 70
    Can confirm that this only happens to me when I'm in the unending coil of bahamut or 24 man raids...
    My whole raid group also experienced it,
    for example tonight a twister stopped casting at about 75% and then popped below us all - as in the cast bar just disappeared at 75% and boom.

    As a paying customer I find it appalling that the issue hasn't at least been acknowledged in a forum post. This has been lasting since the 4.15 update, a long time to have such an issue ignored.

    I'd like to at least get explanations during the live letter ??

    To me it seems like weak server capacity..
    (0)

  4. #34
    Player
    Ninja4ever's Avatar
    Join Date
    Mar 2016
    Posts
    10
    Character
    Aeris Crimson
    World
    Zodiark
    Main Class
    Ninja Lv 70
    I have the same problem, random lag spikes (packet lost) and I've been experiencing this issue since the 18th of November's maintenance: (https://eu.finalfantasyxiv.com/lodes...6d34642f7e065f).

    This date was the exact day the lag spikes started to appear, and honestly, this is going to far, my entire static has been suffering this poor connection since November and I feel a bit frustrated to play with this conditions.
    (0)
    Last edited by Ninja4ever; 12-17-2017 at 10:38 PM.

  5. #35
    Player
    CryBloodwing's Avatar
    Join Date
    Feb 2017
    Posts
    200
    Character
    Kira Kagamine
    World
    Famfrit
    Main Class
    Lancer Lv 52
    Same problems here sometimes on Famfrit.
    (0)

  6. #36
    Player
    CryBloodwing's Avatar
    Join Date
    Feb 2017
    Posts
    200
    Character
    Kira Kagamine
    World
    Famfrit
    Main Class
    Lancer Lv 52
    Oh, and I have never had problems before with this. Everything is fine for me. It is just lag spikes since the last update on Famfrit.

    Of course this could be because people who are never on just logged on to do the event maybe? So more people in general.
    (0)

  7. #37
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.
    (0)

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