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  1. #1
    Player
    snipski's Avatar
    Join Date
    Aug 2013
    Location
    Sweden
    Posts
    235
    Character
    Lloyd Irving
    World
    Odin
    Main Class
    Goldsmith Lv 90

    Extreme lag on odin ever since saturday

    Been experiencing extreme lag and packetloss ever since saturday. I have never lagged this hard before. Did they change anything?
    (0)

  2. #2
    Player
    Mirch's Avatar
    Join Date
    Jun 2014
    Location
    Gridania
    Posts
    810
    Character
    Mirchea Luslec
    World
    Odin
    Main Class
    Conjurer Lv 70
    There was quite some lag ingame since patch release (4.15)
    (0)

  3. #3
    Moderator Ariellendera's Avatar
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    Nov 2017
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    1,027
    Quote Originally Posted by snipski View Post
    Been experiencing extreme lag and packetloss ever since saturday. I have never lagged this hard before. Did they change anything?
    Hello Snipski, Thank you so much for playing FFXIV! I would like to try to assist you with the lag issues you are experiencing. Please provide me the following information:

    Date & Time:
    Frequency:

    Connection Specs:
    - Type of internet connection/provider:
    - Modem maker/model number:

    PC Specs:
    (0)

  4. #4
    Player
    snipski's Avatar
    Join Date
    Aug 2013
    Location
    Sweden
    Posts
    235
    Character
    Lloyd Irving
    World
    Odin
    Main Class
    Goldsmith Lv 90
    Date & Time: usually i get home around 15:00 server time and play for a good while.

    - Connection Specs: i have Bahnhof internet provider , fiber broadband connection i live in sweden if that matters.
    - Modem maker/model number: Tilgin HG2381

    PC Specs: windows 8.1
    Intel(R) Core (TM) i5-4690k CPU @ 3.50Ghz
    Ram 8,00
    64-bit operative system
    Nvidia GeForce GTX 970 graphic card


    It's lagging really really bad im not sure what is causing it has never been like this before i tried downloading Pingzapper but it doesnt make any difference.
    My Main is Ninja and i had to stop doing Feast PVP because the lag in there is just ridiculous im loosing games by playing because i lag so hard, im pretty sure it has something to do with the servers because these lags started happening on Saturday i think there was some kind of maintainence fix back then.
    (0)

  5. #5
    Player
    snipski's Avatar
    Join Date
    Aug 2013
    Location
    Sweden
    Posts
    235
    Character
    Lloyd Irving
    World
    Odin
    Main Class
    Goldsmith Lv 90
    Also im using Wired Connection not Wireless, i also tried to Connect the Cable directly to the internet box instead of the modem and it still lags :/
    (0)

  6. #6
    Moderator Ariellendera's Avatar
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    Nov 2017
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    1,027
    Quote Originally Posted by snipski View Post
    Also im using Wired Connection not Wireless, i also tried to Connect the Cable directly to the internet box instead of the modem and it still lags :/
    Snipski, Thank you for replying! I am so sorry that you are still having this problem. I am going to give you some troubleshooting tips. Please try them all. If they do not work I would suggest contacting your ISP.

    The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on Internet Explorer. Other times it occurs when an application that is running in the background is causing interference, such as Anti-virus software, firewalls, media players, web browsers, etc.

    Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference.

    Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    Under the "General" tab, please delete ALL browser history.
    Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
    Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED.
    [SSL 3.0 should be UNCHECKED]
    Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    Right-Click on the FFXIV launcher icon and select "Properties"
    Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    Hit "Apply", then "OK" to save the changes.
    Please RESTART your PC now.


    Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    If the suggestions provided above do not resolve the issue, then there is a communication error.
    Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    *You may learn how to do this by visiting http://www.portforward.com/
    Find your specific router's brand and model number from the 'List of Routers' and you will be provided a step-by-step guide on how to access these port settings.
    Otherwise, your ISP may forward these ports for you.*

    If you have properly configured your router, and you are still experiencing these issues, our next suggestion is to bypass the router, and connect your computer directly to your modem. Please ensure that you power down both the modem and the computer for at least five minutes before attempting to connect to FINAL FANTASY XIV.

    If you continue to receive these same errors when you are connected directly to the modem, then the problem lies with your ISP. We would recommend contacting them and advising them that one or more of the ports previously provided to you are being blocked or filtered, and that you do need access on these ports.

    Thank you again and I hope we can get this resolved so that you can continue enjoying the world of Final Fantasy XIV!
    (0)

  7. #7
    Player
    Sieben79's Avatar
    Join Date
    Jul 2016
    Posts
    151
    Character
    Shalya Arlemoire
    World
    Phoenix
    Main Class
    White Mage Lv 70
    Hey! I had some really bad lags and fps drops while the EA Origin Launcher were running in the background. If you have Origin, then make sure you have it closed. Don't know what Origin does if idle^^

    Maybe it helps you. Good luck!
    (0)

  8. #8
    Player
    snipski's Avatar
    Join Date
    Aug 2013
    Location
    Sweden
    Posts
    235
    Character
    Lloyd Irving
    World
    Odin
    Main Class
    Goldsmith Lv 90
    I doesnt seem to lag now but it's late 9:38 server time , im pretty sure it's a server issue.
    (0)

  9. #9
    Moderator Einmimiria's Avatar
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    Nov 2017
    Posts
    2,510
    Snipski,

    Thank you for your reply. I'm not sure if it is the server itself as this would then be the result for everyone playing on this server.

    I do want to reiterate what Sieben79 said, make sure that you do not have any additional programs open while you are playing, even if your computer has the capacity to have them all running. It's possible that one of these programs could be interfering with the game data in some way.

    It's good to hear that you are no longer experiencing the lag but if it happens again, I would suggest trying some of the things in Ariellendera's post.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  10. #10
    Moderator Ariellendera's Avatar
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    Nov 2017
    Posts
    1,027
    Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.

    Thank you for playing Final Fantasy XIV!
    (0)