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  1. #1
    Player
    Reinheart's Avatar
    Join Date
    Mar 2011
    Location
    Subligania
    Posts
    5,831
    Character
    Reinheart Valentine
    World
    Sargatanas
    Main Class
    Warrior Lv 86
    Quote Originally Posted by Dreamer View Post
    I used Click&Buy to reactivate my account less than 12 hours ago. Why are people having such issues with it? While I can't say it was super simple, it wasn't difficult to set it up, and after it is, renewing is as trivial as it is for any other game.
    For some players after you register your card and try to pay it wont let you giving error saying you can't pay from that region.
    (1)

  2. #2
    Player
    Lurex's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    458
    Character
    Ian Nai
    World
    Balmung
    Main Class
    Goldsmith Lv 70
    Apparently, according to the Lodestone, the issue has been fixed.

    http://lodestone.finalfantasyxiv.com...6c661613ce9c89

    During the following time, we experienced technical difficulties preventing payments made via ClickandBuy from being processed using the Square Enix Account Management System. However, we are happy to announce that these issues have been addressed. In addition, certain customers may have experienced connection issues after the recovery until Jan. 13, 2012 6:00 (PST) due to congestion.

    We apologize for any inconvenience this may have caused and thank you for your patience.

    [Date & Time]
    From Jan. 13, 2012 12:10 a.m. to 2:45 a.m. (PST)

    [Details]
    Users attempting to make payments using ClickandBuy under the Square Enix Account Management System will encounter error messages.

    [Affected Service]
    - Square Enix Account Management System
    (0)

  3. #3
    Player
    Catapult's Avatar
    Join Date
    Mar 2011
    Location
    Lotus Gardens
    Posts
    3,240
    Character
    Thal Icebound
    World
    Ravana
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Lurex View Post
    Apparently, according to the Lodestone, the issue has been fixed.

    http://lodestone.finalfantasyxiv.com...6c661613ce9c89

    During the following time, we experienced technical difficulties preventing payments made via ClickandBuy from being processed using the Square Enix Account Management System. However, we are happy to announce that these issues have been addressed. In addition, certain customers may have experienced connection issues after the recovery until Jan. 13, 2012 6:00 (PST) due to congestion.

    We apologize for any inconvenience this may have caused and thank you for your patience.

    [Date & Time]
    From Jan. 13, 2012 12:10 a.m. to 2:45 a.m. (PST)

    [Details]
    Users attempting to make payments using ClickandBuy under the Square Enix Account Management System will encounter error messages.

    [Affected Service]
    - Square Enix Account Management System
    Well, maybe I'll risking giving it annother try then... After all, my credit card expires in March so there isn't much they can do to screw me long-term.

    EDIT: Ok, so it's let me in, but it felt a little strange, because nothing has hit my bank account yet. Is this the type of thing that doesn't last? We'll see.
    (0)
    Last edited by Catapult; 01-14-2012 at 10:02 AM.

  4. #4
    Player
    Eyn's Avatar
    Join Date
    Apr 2011
    Posts
    186
    Character
    Vickyle Eyn
    World
    Masamune
    Main Class
    Lancer Lv 80
    Quote Originally Posted by Catapult View Post
    Well, maybe I'll risking giving it annother try then... After all, my credit card expires in March so there isn't much they can do to screw me long-term.

    EDIT: Ok, so it's let me in, but it felt a little strange, because nothing has hit my bank account yet. Is this the type of thing that doesn't last? We'll see.
    Do update us (message me your region and country you registered) if it is a success! I have already closed my Click&Buy account. Great~
    (0)

  5. #5
    Player
    Catapult's Avatar
    Join Date
    Mar 2011
    Location
    Lotus Gardens
    Posts
    3,240
    Character
    Thal Icebound
    World
    Ravana
    Main Class
    Dancer Lv 100
    Well, it's worked for me and I haven't had a call yet. BUT! My circumstances are not representative of yours unless you're using the same bank in Australia as me.

    It could also just be the fact that my bank has now had this company come up a few times and since discerned that it isn't a threat... I suspect that to be the more likely case. Unless of course I do get a call in the next few days that says "we have put a stop on your card because XYZ concerns".

    I also got an email from ClickandBuy saying they have charged me AUD $13.19 which is... interesting, because I paid in Euros and would expect by BANK to work out the conversion (that and E9.99 should actually be AUD $12.28 right now). So somewhat suspicious, but we'll see what happens over the next few days. My credit card is currently close to its (very low) limit and expires in a few months, so there is only so much I can be screwed.

    I still want the alternative payment method, though.
    (0)
    Last edited by Catapult; 01-14-2012 at 10:54 AM.

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