ClickandBuy difficulties now official

[Catapult]

[EU] ClickandBuy Technical Difficulties (Jan. 13)
We are currently experiencing technical difficulties preventing payments made via ClickandBuy from being processed using the Square Enix Account Management System.
The issue is being addressed, and new updates will follow as additional information becomes available.

We offer our sincere apologies for any inconvenience caused by this.

[Date & Time]
Jan. 13, 2012 from 8:10 (GMT)

[Details]
Users attempting to make payments using ClickandBuy under the Square Enix Account Management System will encounter error messages.

[Affected Service]
- Square Enix Account Management System

Took them long enough?

[Moxas]

wow how nice of them to tell us we can't use click and buy to pay, LIKE WE DIDN'T ALREADY KNOW THAT!

[Holy_Dragoon]

Maybe this will force them to pursue other options

[Rizon]

Maybe this will force them to pursue other options

Supposedly they have been persuing "Other Options" since Sept. Guess "Other Options" are faster then they are.

[Moxas]

its been more then a week since they started charging and no new payment methods yet, i have been playing this game since release, made alot of close friends, quiting and leaving everyone i knew in this game for a ridiculous reason like this is just unacceptable, sad and extremely angry with SE right now.

[darkstarpoet1]

its been more then a week since they started charging and no new payment methods yet, i have been playing this game since release, made alot of close friends, quiting and leaving everyone i knew in this game for a ridiculous reason like this is just unacceptable, sad and extremely angry with SE right now.

we'll get you back in game soon i hope star. i've been shining my weapons and sharpening them well waiting to stab you in the back with them. on a more serious not i hope they get it fixed soon as there's alot of people i have enjoyed playing with that just cannot get into the game, yet.

[Moxas]

thanks poet i hope i get back soon too, can't believe how much free time i have without FFXIV lol >_<

[Invz]

I feel really bad for those of you that cant play because of click and buy. I have lost friends on my server as well because of this.

[Holy_Dragoon]

We've been helping out a few of our members with payment options since SE won't help them. Then pay each other using paypal. This is a problem, and one that is resulting in SE's loss of payment. I'm not affected in any way, but I know people who are.

[Dreamer]

I used Click&Buy to reactivate my account less than 12 hours ago. Why are people having such issues with it? While I can't say it was super simple, it wasn't difficult to set it up, and after it is, renewing is as trivial as it is for any other game.