HELP! Boosted alt, can't do things I need to. :(

[LadyVigilance]

So my main is on Balmung and I convinced a friend to join,(we are on sargantas) I bought a story boost after I found out he pounded through the story.

I purchased a ARR boost since that was the most comparable to where he was currently.

HOWEVER I have noticed that certain things that I would normally and SHOULD be able to access I can't, Which slightly irritates me?

Does anyone know how to go about getting the main EX primals when boosted?(garuda, titan, and ifrit) Normally you talk to urianger and he gives you the quests but all he seemed to have was Shiva, Leviathan, and The moogles guard EX.

EDIT: I apparently need the quest Primal Awakening. Urianger has it in red flying above his stupid head.

Help and understanding would be most appreciated since I haven't done this stuff myself in a reaaaaally long time.