Ok so making this as a warning because this is pretty crazy honestly. I came back to the game yesterday after over a years break and was excited to dive back in and enjoy the expansion.

Uncharacteristically I took out the 180 day sub where in the past I've only ever paid monthly. This is where I made a big mistake, after logging in I realised I had four retainers which were unavailable and at the time of my leave I didn't intend to return so I left gear and items on them.

I logged in to mogstation with the intention to reactivate the four retainers for 30 days, remove my items and then cancel them. The thing is, that's apparently impossible for someone who took out the 180 day sub. I have two choices, pay £30 to SE just to get my gear and items or wait 180 days then change to a 30 day sub and do it that way. It's pretty stupid really and I'm amazed the system even works this way.