An unexpected error has occurred. Exiting Final Fantasy XIV

[Ariellendera]

Hello! Thank you for playing Final Fantasy XIV!

We apologize for any inconvenience you may be experiencing. The crashing of Direct X may be caused by a variety of issue. We would suggest lowering the graphic settings in game, as the intense graphics in dungeons can cause the crashing. We also suggest that the graphics card are using the latest drivers for the card. Should you be using Direct X 11 and experiencing the issue, we would suggest reverting back to Direct X 9 to see if the issue still persists.

Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Please let us know if your issue gets resolved and what resolved it, So we can further assist other players.

[RyogoKusama]

You missed my point, I'm not crashing in-game or having low FPS, I'm not able to even log in-game if DirectX11 option is checked!

This happened after Windows10 Update on 23rd November, before I was playing just fine with DirectX11 on and details on High.

I have tried everything to fix this, and nothing works, to be able to play I have to un-check DX11 and play with DX9 (which, again, it's NOT a solution) or revert Windows10 Update back, which is something I totally won't do, I'm not gonna keep my OS outdated for one game.

Again, this has been happening to me only with FFXIV, every other game I have on my PC which uses DX11 run just fine with high/ultra settings, only FFXIV broke.

I tried:

- Reinstalling GPU drivers (clean install), from previous version to the latest version -> it didn't work;
- Checking if my DirectX are broken or corrupted -> they are not;
- Reinstalling FFXIV client -> it didn't work;
- Reverting back Windows10 Update and then install again -> it didn't work;

Again, playing with DX9 is not a solution, I have been able to play with DX11 just fine till that update, now the game doesn't even start if DX11 is ON, every other game I have works fine!