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  1. #1
    Player
    Nasibihc's Avatar
    Join Date
    May 2011
    Posts
    198
    Character
    Nasibihc Tigerstone
    World
    Omega
    Main Class
    Rogue Lv 60

    Switching default sound device while in game, doesn't work.

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: Anytime
    Frequency: Always
    World name: Every world
    Character name: Every character
    Retainer name: Every retainer
    NPC name: Every npc
    Monster name: Every monster
    Class/Level: Every Class/Level
    Party or solo: Doesn't matter
    In-game time: Doesn't matter
    Area and coordinates: Everywhere
    Housing: Doesn't matter
    Steps:
    1. Start FFXIV
    2. Want to switch sound from headphones to speakers
    3. Do the switch.
    4. No sound from Speakers.
    5. Restart FFXIV -> Sound now comes from speakers
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider: Doesn't matter
    - Modem maker/model number: Doesn't matter

    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-

    Every PC combination there is. Even this doesn't matter, but here are my specs:



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Nasibihc\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (14393.rs1_release_inmarket.170906-1810)
    SYSTEM_CPU Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 08/15/14 15:17:17 Ver: 21.03
    SYSTEM_LANGUAGE suomi (Regional Setting: suomi)
    SYSTEM_MEMORY 16322.258MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 32706.258MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.349GB SYSTEM_FREEDISC_SPACE 3.470GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.067GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.788GB SYSTEM_FREEDISC_SPACE 34.187GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 297.990GB SYSTEM_FREEDISC_SPACE 255.508GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.568GB SYSTEM_FREEDISC_SPACE 155.040GB
    SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.014GB SYSTEM_FREEDISC_SPACE 883.694GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 11138.938 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8161.129 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8813
    SYSTEM_GRAPHICS_DRIVER_DATE 10/27/2017 02:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headset Earphone (2- Razer ManO'War)
    SYSTEM_SOUND_DEVICE_ID {E57B7904-66C7-44A8-AE97-E805DAC10838}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/5/2016 00:00:00
    SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {D5340E42-5EBE-4B22-80C9-F705D0E189BF}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7848
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/14/2016 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E55BC8F0-5292-11E7-8001444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F1F5A2F0-BA95-11E7-8001444553540000}
    SYSTEM_INPUT_NAME
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {CD110DE0-6724-11E7-8001444553540000}
    SYSTEM_INPUT_NAME Razer ManOWar
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {CD213A80-6724-11E7-8003444553540000}
    SYSTEM_INPUT_NAME Razer ManOWar
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E55F7270-5292-11E7-8003444553540000}
    SYSTEM_INPUT_NAME ROG Claymore Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AF9D6ED0-C0B6-11E6-8001444553540000}
    SYSTEM_INPUT_NAME Razer Mamba
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E5605CD0-5292-11E7-8004444553540000}
    SYSTEM_INPUT_NAME ROG Claymore Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AF9EF570-C0B6-11E6-8002444553540000}
    SYSTEM_INPUT_NAME Razer Mamba
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AF9F91B0-C0B6-11E6-8003444553540000}
    SYSTEM_INPUT_NAME Razer Mamba
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AFA05500-C0B6-11E6-8004444553540000}
    SYSTEM_INPUT_NAME Razer Mamba
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Razer Configurator
    Social
    NVIDIA GeForce Overlay
    Windows Shell Experience Host
    GeForce Experience
    DirectX Diagnostic Tool
    FINAL FANTASY XIV


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Flash Player 26 PPAPI
    Google Chrome
    ASUS GPU TweakII
    IntelliJ IDEA Community Edition 2016.3.2
    Mozilla Firefox 56.0 (x86 fi)
    Notepad++
    NVIDIA Stereoscopic 3D Driver
    OBS Studio
    Razer Chroma SDK Core Components
    VLC media player
    ASUS GPU TweakII
    OpenOffice 4.1.2
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    LWS Pictures And Video
    Razer Synapse
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    CameraHelperMsi
    LWS Help_main
    LWS Twitter
    MSXML 4.0 SP3 Parser
    LWS YouTube Plugin
    Java 8 Update 131
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Skype™ 7.37
    Hi-Rez Studios Authenticate and Update Service
    erLT
    Corsair LINK 4
    Spybot Anti-Beacon
    Applen ohjelmatuki
    Java Auto Updater
    Intel® Security Assist
    Corsair LINK 4
    Intel(R) Chipset Device Software
    Google Update Helper
    Microsoft Visual C++ Compiler Package for Python 2.7
    Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
    Mumble 1.2.18
    Epic Games Launcher
    LWS Gallery
    LWS Motion Detection
    Apple Software Update
    PS4 Remote Play
    LWS Launcher
    Realtek Ethernet Controller Driver
    LWS Webcam Software
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    LWS WLM Plugin
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Launcher Prerequisites (x64)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Logitech Webcam Software
    Windows 10 Upgrade Assistant
    Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    LWS Facebook
    QuickTime 7
    Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB (07/14/2017 3.3)
    Mozilla Maintenance Service
    Microsoft Office 365 ProPlus - fi-fi
    3DMark Demo
    Vulkan Run Time Libraries 1.0.61.0
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
    KB4023057
    Java 8 Update 131 (64-bit)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Windows 10 Update and Privacy Settings
    Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Java SE Development Kit 8 Update 111 (64-bit)
    Epic Games Launcher Prerequisites (x64)
    Intel® Trusted Connect Service Client
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    VEGAS Pro 14.0 (64-bit)
    Intel(R) Chipset Device Software
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    MSVCRT Redists
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    iCloud
    NVIDIA Ansel
    NVIDIA 3D Vision Driver 388.13
    NVIDIA Control Panel 388.13
    NVIDIA Graphics Driver 388.13
    NVIDIA GeForce Experience 3.11.0.73
    NVIDIA 3D Vision Controller Driver 369.04
    NVIDIA Optimus Update 31.0.1.0
    NVIDIA PhysX System Software 9.17.0524
    NVIDIA Update 31.0.1.0
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.35.1
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.11.0.73
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.02.2
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Intel(R) ME UninstallLegacy
    Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003BD0
    C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe 00003574
    C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe 000025B4
    C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 00003BEC
    C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002DC4
    C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000003C4
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000030E8
    C:\Program Files (x86)\Razer Chroma SDK\bin\RzChromaAppManager.exe 000031F0
    C:\Program Files (x86)\Razer\Razer_ManOWar_Driver\Drivers\SysAudio\ManOWarHelper.exe 00002BD8
    C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000027B0
    C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00002FB4
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003008
    C:\Program Files\Windows Defender\MSASCuiL.exe 00002C40
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.8.487.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000018B4
    C:\ProgramData\Battle.net\Agent\Agent.5906\Agent.exe 000023BC
    C:\Users\Nasibihc\AppData\Local\Discord\app-0.0.298\Discord.exe 00000E28
    C:\Users\Nasibihc\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 00002600
    C:\Users\Nasibihc\Pelit\Final Fantasy XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001444
    C:\Users\Nasibihc\Pelit\Final Fantasy XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003C4C
    C:\Users\Nasibihc\Pelit\Final Fantasy XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000033B4
    C:\WINDOWS\Explorer.EXE 00002D2C
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000029E8
    C:\WINDOWS\system32\DllHost.exe 00000888
    C:\WINDOWS\system32\backgroundTaskHost.exe 00002040
    C:\WINDOWS\system32\conhost.exe 000019FC
    C:\WINDOWS\system32\sihost.exe 00002970
    C:\WINDOWS\system32\svchost.exe 00001110
    C:\WINDOWS\system32\taskhostw.exe 00003290
    C:\Windows\System32\GameBarPresenceWriter.exe 000029F8
    C:\Windows\System32\RuntimeBroker.exe 000026D4
    C:\Windows\System32\dxdiag.exe 00001B58
    C:\Windows\System32\smartscreen.exe 00002428
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00003018

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


    Laptop Model Name: Doesn't matter, since this bug is in every FFXIV game client existing.
    Laptop Model Number: Doesn't matter, since this bug is in every FFXIV game client existing.

    Gamepad Manufacturer: Doesn't matter, since this bug is in every FFXIV game client existing.
    Gamepad Model Name: Doesn't matter, since this bug is in every FFXIV game client existing.
    Gamepad Part Number: Doesn't matter, since this bug is in every FFXIV game client existing.

    Browser Information
    - Name and version of the browser currently in-use: Doesn't matter, since this bug is in every FFXIV game client existing.
    - Internet Explorer Version: Doesn't matter, since this bug is in every FFXIV game client existing.

    ------------------------------------------------------


    This sound "bug", has been from the very start of FFXIV. It is annoying and it is happening to everyone, everywhere who is playing FFXIV on PC. The main point is, that you CANNOT switch your sound device while on game without actually having to close the game first and then starting it up again with the new selected sound device. Every other game I even know that exists doesn't have this kind of silly bug, they work like they're supposed to work and you can switch from headphones to speakers or speakers to headphones without actually having to close the game and restart it again.

    Please fix this. This is a quality of life change for every player who plays FFXIV at the moment on PC. Please save us the hassle of having to reboot the game each and every time we want to change our sound device.

    Signed: Everyone.
    (0)
    Last edited by Nasibihc; 11-23-2017 at 08:51 PM.