When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 11/21/2017 @ 8:30 P.M. CST
Frequency: Always
World name: Cactuar
Character name: Yuma Hayate
Retainer name: none
NPC name: none
Monster name: none
Class/Level: Dark Knight Level 70
Party or solo: solo
In-game time: 6:30 P.M. PDT
Area and coordinates: Shirogane ward 7, plot 38 (x:8.7, y:13.4)
Housing: Shirogane
Steps:
1. Login to try and do roulettes
2. Join a party finder to attempt Omega Deltascape v1 Savage
3. Notice duty is complete, have not done duty since reset.
4. Check the rest of raid finder
5. Omega Deltascape v2 Savage is unlocked and completed, v3 Savage is locked and unable to be accessed
6. File report in-game
Connection Specs
- Type of internet connection/provider: Wi-fi Frontier FioS
- Modem maker/model number: Unknown
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8191.168MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 9471.168MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.128GB SYSTEM_FREEDISC_SPACE 23.727GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.342GB SYSTEM_FREEDISC_SPACE 0.295GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.673GB SYSTEM_FREEDISC_SPACE 1846.719GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon(TM) RX 460 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67EF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1996.676 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4095.584 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1474
SYSTEM_GRAPHICS_DRIVER_DATE 7/17/2016 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {06746926-5B81-451E-ABDE-C50BB7F180C0}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 00:00:00
SYSTEM_SOUND 1 - BenQ GL2760 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {16F94109-4793-4AE9-9BB9-2C12B83C2DA6}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/13/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A47D50-5F88-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {41B8C840-6018-11E7-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {F8A4F280-5F88-11E7-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A567B0-5F88-11E7-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A5DCE0-5F88-11E7-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A4F280-5F88-11E7-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A540A0-5F88-11E7-8004444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A58EC0-5F88-11E7-8006444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8A5B5D0-5F88-11E7-8007444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Windows Shell Experience Host
#general - Discord
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 27 PPAPI
Adobe Shockwave Player 12.2
Combined Community Codec Pack 2015-10-18
Google Chrome
Katawa Shoujo
Koichoco English Patch 1.1
Mudfish Cloud VPN v4.4.4
SpeedFan (remove only)
Steam
WinRAR 5.50 beta 5 (32-bit)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
UpdateAssistant
En Masse Launcher
Google Update Helper
swMSM
XSplit Gamecaster
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Black Desert Online
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10 Upgrade Assistant
Onigiri_US
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
Elsword version L.170809.1.5
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
McAfee Security Scan Plus
Neverwinter
Tree of Savior (English Ver.)
FINAL FANTASY XIV Online
Moero Chronicle
BLUE REFLECTION
Doki Doki Literature Club
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Windows 10 Update and Privacy Settings
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
KB4023057
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001B34
C:\Program Files (x86)\Razer\RzWizard\RzWizard.exe 00001D3C
C:\Program Files (x86)\Steam\Steam.exe 00002570
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 0000053C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002E5C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002F1C
C:\Program Files\McAfee Security Scan\3.11.599\SSScheduler.exe 00002788
C:\Program Files\Windows Defender\MSASCuiL.exe 00000D8C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001024
C:\Users\marc9\AppData\Local\Discord\app-0.0.298\Discord.exe 000009B4
C:\Users\marc9\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001E10
C:\Users\marc9\AppData\Local\MyComGames\MyComGames.exe 000009C0
C:\Users\marc9\AppData\Roaming\Spotify\SpotifyWebHelper.exe 00001DDC
C:\Users\marc9\AppData\Roaming\uTorrent\uTorrent.exe 00002508
C:\Users\marc9\AppData\Roaming\uTorrent\updates\3.5.0_44090\utorrentie.exe 00002C7C
C:\WINDOWS\Explorer.EXE 00001864
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002108
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000824
C:\WINDOWS\system32\SettingSyncHost.exe 00001C90
C:\Windows\System32\RuntimeBroker.exe 000028E0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002710
c:\windows\system32\sihost.exe 00000960
c:\windows\system32\svchost.exe 00002470
c:\windows\system32\taskhostw.exe 00002580
Browser Information
- Name and version of the browser currently in-use: Google Chrome version unknown