Quote Originally Posted by Cakekizyy View Post
Do people refuse to do big pulls when capable?
Yes, they do. I’ve done level 70 Expert dungeons with tanks in 330/340 gear (which is very much overkill for a dungeon like Kugane Castle) that pull one pack at a time. They are more than capable of multi-pulling.

Barring instances where the healer or tank is severely undergeared and/or new to a duty, or instances where DPS refuse to AOE larger packs, there are people that legit refuse to pull more than one pack at a time.