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  1. 11-19-2017 03:50 PM #1
    swatkatstbone
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    Alexander Tendros
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    Friend's PSN Account linked to my old Free Trial

    I had borrowed my friend's PS3 about a year ago to play Final Fantasy 14 as a free trial, but it seems when it was time for him to get a chance at playing it won't let him create a new Square Enix account. It still wants to access the old account I had used to make the free trial, but I can't figure out how to remove that old account. Any help would be great.
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  2. 11-19-2017 04:44 PM #2
    Kurando
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    Leon Reddas
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    You may be able to contact Square Enix directly via the customer service page and explain the situation. Normally you would have the FFXIV account linked to a single PSN/SEN ID when you start playing the game so it's no wonder it is wanting to connect to the old account.

    Perhaps these might be of some help but if not, definitely contact SE.
    http://support.eu.square-enix.com/fa...la=2&kid=68223

    https://support.na.square-enix.com/c...82&la=1&daxx=3
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    Last edited by Kurando; 11-19-2017 at 04:48 PM.
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  3. 11-20-2017 12:57 PM #3
    swatkatstbone
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    Alexander Tendros
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    Okay, thanks. I will give this a try.
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