4.0 has been out for months now, but I still have lots of healers ask me, as a bard, for "ballad now please!" or something like that. But of course, Ballad was re-purposed and we have Refresh now which works a bit differently.
So I guess there are different schools of thought on the best way to use refresh.
For the best dps boost, if you use Refresh when you use Foes, it increases Foe's length dramatically and Refresh's cooldown is back up when you have enough mana to do Foe's again so that lines up nice. In this case you'd just be using Refresh on cooldown and sustaining the healer's mana. This probably would give them the most mana bonus overall but if they suddenly die and get raised or other people die and they have to raise several, then they might be in a tight spot if you can't refresh them then. In the past it made more sense to just sit on "ballad" because it reduced dps but now it doesn't so it's more convenient to use whenever. So hence bard are using it more frequently.
Another choice is to just sit on Refresh and only use it when the healer appears to be in trouble. This is more like the 3.0 style Ballad. However, if you have a healer that is main healing and a second healer that is dpsing and healing, then they probably will notice they have significantly less mana if they are spamming attacks. So, though, it seems "safer" to sit on Refresh, but of course your Foe's uptime suffers and the healer that is dpsing will have less mana to work with...also if your main healer didn't die or have to raise a bunch, they will just have less mana in general than they could have since you just aren't using refresh on cooldown. This might lead the healer to be a bit more stingy with heals to reserve mana and they probably won't dps at all.
So I guess myself I do both ways depending on how much I trust the healers and the others not to die.
What are your thoughts? Have you had any amusing experiences as a bard with healers still asking for "ballad"? Of course most healers in statics doing savage probably already understand what refresh is (I'd hope, but I've seen some that don't), but, I just mean in general.