DDos

[Phalk]

It isn't. Not unless it is their servers will it be their fault. If you aren't having fun then step away from the computer and get some fresh air. Walk a bit. Wave to the Neighbors. Something. You could also play another game while this gets sorted out or put your money where your mouth is and deactivate your sub and put in a ticket for a refund to see if you can get it. There isn't much else you can do.

I got disconnected during a cutscene. I am unable to login on my character.
I can login in another character I just created.

Please enlighten me: How is this not SE's fault?

[Claviusnex]

I got disconnected during a cutscene. I am unable to login on my character.
I can login in another character I just created.

Please enlighten me: How is this not SE's fault?

How long did you wait? I have had times when a disconnect could take 5-10 minutes before the server recognized I was gone an log me off. If it has been a while I would contact support directly as it sounds like the character is hung.

[Calteru]

I got disconnected during a cutscene. I am unable to login on my character.
I can login in another character I just created.

Please enlighten me: How is this not SE's fault?

In order to enlighten you, you must first enlighten yourself. Become familiar with how a DDoS attack works and you'll understand this isn't SE's fault and they've done what they can on their end - and appear to be continuing to adapt.

But until you educate yourself on the concept of a DDoS, any further engagement would simply be wasted. Good luck.

[TensaiSogetsu]

In order to enlighten you, you must first enlighten yourself. Become familiar with how a DDoS attack works and you'll understand this isn't SE's fault and they've done what they can on their end - and appear to be continuing to adapt.

But until you educate yourself on the concept of a DDoS, any further engagement would simply be wasted. Good luck.

This is what we call logic, Please use it before running your mouths.