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  1. #1
    Player
    Chronons's Avatar
    Join Date
    Mar 2016
    Posts
    212
    Character
    Ulyssi Ironside
    World
    Jenova
    Main Class
    Warrior Lv 70
    I feel like the middle ground here is:

    SE is not directly at fault for the connection issues cause by DDoS attacks on their ISP. SE has an obligation to provide a certain level of service to its consumers bc of our contractual agreement with them. However, they have a vague ToS clause in our contract to help cover their liabilities. Has the problem reached a point where the clause is no longer an excuse for non-compensation? Maybe for some, for others no. Those saying yes have every right to feel that way and voice their opinions, and aren't wrong (in the legal sense) unless a court upheld SEs ToS. However, common sense would tell you that the damages incurred by individuals as a result of the issues in no way necessitate the kind of legalistic approach that would be required for compensation. Further, it would be more appropriate for them to take action as opposed to yelling into the forum void if they actually feel so strongly about the issue.

    TL;DR
    If your mad, say what you want but tone it down. We are talking dollars in losses, if even that much.
    If your chill, tell others to be be chill. Don't just tell them to shut up.
    (2)
    Last edited by Chronons; 11-16-2017 at 06:01 AM.

  2. #2
    Player
    Alien_Gamer's Avatar
    Join Date
    Nov 2015
    Posts
    903
    Character
    Cynehild Westknight
    World
    Jenova
    Main Class
    Warrior Lv 96
    Quote Originally Posted by Chronons View Post
    SE is not directly at fault for the connection issues cause by DDoS attacks on their ISP. SE has an obligation to provide a certain level of service to its consumers bc of our contractual agreement with them.
    Exactly, its not their fault and they've met their contractual obligations. SE does not owe us more. The ISP has an obligation to SE to fix this issue because SE is paying them for a service that isn't being delivered. SE has an obligation to work with the ISP to fix the issue, or if the ISP can't, find a new ISP; SE is also doing this so, again, they've met their obligations. There is no legal ground for demanding compensation from SE.

    I'm not saying players shouldn't be upset over the situation, I'm saying they should blame the parties responsible, not SE. Go blame NTT for not solving the issue or go blame the basement troll for the DDoS attack in the first place.
    (1)