Quote Originally Posted by Baingoleth View Post
An operation with the scale of FFXIV can't just cut ties with their hosting service and ISP without giving them reasonable time to address an issue like DDoS attacks.
It amount of time it takes to solve a problem doesn't at all change the obligation/responsibility of SE to provide quality service. They aren't suddenly more responsible after X many days, they are continually responsible.

The difference in our stances appears to be the amount poor quality we are willing to let slide. If this were one of the many F2P MMOs, I wouldn't care, but when a company charges premium prices to play, the bar is raised.