So when does SE plan to credit our accounts for the multiple ongoing service issues?

[winsock]

SE is not the one doing the attacks, SE is on the receiving end of it. They are as much a victim of the attacks as you are. Since when is it ethical to make a victim compensate another victim for something they have no control over?

Equifax would be a good recent example. They didn't hack themselves.

Also, we are compensating SE, ie 1 victim compensating another.

[Alien_Gamer]

Equifax would be a good recent example. They didn't hack themselves.

Also, we are compensating SE, ie 1 victim compensating another.

You...should probably stop, its clear you don't know what you're talking about. No equifax didn't hack themselves, they got hacked but what made it such a big deal is Equifax is the company that IS SUPPOSED TO KEEP YOUR DATA SECURE and they didn't. Equifax failed in their duty to protect your data by having lax server security therefore they were not doing their job when peoples data got stolen, IE it was their fault. In this instance SE isn't even being attacked themselves, its the ISP that is being attacked. The two situations are so different your attempt to link them is almost comical.


Also we are not compensating SE. We are paying them for a service, access to their game and SE has given it to us. SE has met the duty that we pay them for.
That the ISP is unable to carry your signal is a completely different issue. You should be taking up your complaint with the the people running the attack, not trying to get something for nothing from SE.

[Baingoleth]

Equifax would be a good recent example. They didn't hack themselves.

When companies fail to take appropriate security measures to protect your data and their databases are compromised exposing your personal data, you are entitled to compensation because of negligence. Square-Enix's servers were not compromised. Their ISP is having trouble with their routers being DDoSed. You appear to lack the knowledge to make sound arguments in a technical forum.

If you insist on trying to get a small amount of money back from Square-Enix, why are you not filing a support ticket and instead making uninformed comments on this forum? As other people have said, just let it go. If you can't let it go, you're wasting your time trying to rile up a bunch of people on the forums. Most of the players who use these forums are well aware of the DDoS issue and that Square-Enix is working with NTT to try and mitigate the problem. From what I've read recently, they don't agree with you that Square-Enix is liable for their ISP's network troubles.

[ManuelBravo]

Equifax would be a good recent example. They didn't hack themselves.

Also, we are compensating SE, ie 1 victim compensating another.

Equifax was targeted directly, it was uncovered that they could of prevented and to show face to the public they offered a 1 time black web scan free of charge. Later on they were targeted yet again and the group that did it was to prove a point. There is a difference between a security breach which could have been prevented, vs a third party in between using ISP. If your going to talk about laws, ethics, and business, at the very least do some research on how everything works. IF you feel there is a violation of the Terms of Use and you deserve compensation then please show us what part of the terms is being violated that require SE to compensate. That or some kind of link to a law in regards to a type of regulation, example Financial institution has regulation E.