Level boost fail

[Meck_Teck]

Date & Time:11/02/2017 8:44AM
Frequency:Once
World name:Excalibur
Character name:Joan Pepper
Retainer name:None
NPC name:None
Monster name:None
Class/Level:Archer/Bard Level 40
Party or solo:Solo
In-game time:Unknown
Area and coordinates:Limsa Lominsa Aetheryte Plaza
Housing:None
Steps:
1.Used level boost One Bard's Journey 1 /Auto logged out of game.
2.Logged back into game, equipped accessories and Soul Stone. Saved Character as a new gear set.
3.Checked Archer Quests, last quest listed as complete is "The One That Got Away" Lv.30

4.Teleported to Coerthas Central Highlands/Gates of Judgement try to enter Ishgard. I do not meet the requirements: Quest "Before the Dawn" is not completed and i'm not currently running quest "Coming to Ishgard"

5.My character got the level 60 gear and soul stone to wear but not the job quests to level 60. I cannot access Ishgard or any higher levels.
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: AT&T U-verse /DSL
- Modem maker/model number:2Wire/Model unknown

PC Specs
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-



Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 64bit (build 7601)

Processor Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz

Number of Processors Logical Core Count 8 Physical Core Count 4

BIOS Default System BIOS

Language English (Regional Setting: English)

Physical Memory 16343.117MB

Virtual Memory 2047.875MB

Page File 32684.441MB

Storage C:\ Hard Disk Drive Total Disk Space 1862.918GB Free Disk Space 1274.585GB

Storage J:\ Hard Disk Drive Total Disk Space 3725.990GB Free Disk Space 3417.978GB

DirectX Version DirectX 11

Graphic Device(s) NVIDIA GeForce GTS 450

+Device \\.\DISPLAY1

+Chip GeForce GTS 450

+Maker NVIDIA

+Video Memory 978.438 MB

+Shared Video Memory 3071.887 MB

+DAC Type Integrated RAMDAC

+Display Mode 1920 x 1080 (32 bit) (60Hz)

+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

+Driver Version 9.18.0013.1106

+Driver Date 2/26/2013 12:32:38 AM

+Driver Language English

+Vertex Shader 3.0

+Pixel Shader 3.0

+Vertex Texture Supported

Sound Device(s) SAMSUNG-1 (2- NVIDIA High Definition Audio)

+Device ID {F7BCF333-C485-4318-9AFA-56475D8249D9}

+Device Name nvhda64v.sys

+Driver Version 1.00.0015.0000

+Driver Language English

+Driver Date 6/21/2010 3:07:36 PM

Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)

+Device ID {BC5BA580-B8DD-45E0-B7EE-51DE142859BE}

+Device Name RTKVHD64.sys

+Driver Version 6.00.0001.6029

+Driver Language English

+Driver Date 1/19/2010 4:42:22 PM

Sound Device(s) Speakers (3- Logitech Wireless Headset)

+Device ID {BD6B444A-FEE2-47C4-9B34-46367FC7B525}

+Device Name USBAUDIO.sys

+Driver Version 6.01.7601.18208

+Driver Language English

+Driver Date 7/12/2013 3:40:58 AM

Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}

+Name Mouse

+Notes Axis 3 Button 8 Field of View 0

Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}

+Name Keyboard

+Notes Axis 0 Button 128 Field of View 0

Input Device(s) {17BB9010-9488-11E6-8001444553540000}

+Name Logitech Wireless Headset

+Notes Axis 0 Button 11 Field of View 0

Input Device(s) {17BBDE30-9488-11E6-8002444553540000}

+Name Logitech Wireless Headset

+Notes Axis 0 Button 0 Field of View 0

Input Device(s) {C7780880-3C69-11E0-8001444553540000}

+Name Logitech Cordless RumblePad 2

+Notes Axis 4 Button 12 Field of View 1

Input Device(s) {7D4AA380-50BE-11E5-8001444553540000}

+Name USB Receiver

+Notes Axis 0 Button 767 Field of View 0

Input Device(s) {7D4AF1A0-50BE-11E5-8002444553540000}

+Name USB Receiver

+Notes Axis 0 Button 767 Field of View 0

Input Device(s) {7D4AF1A0-50BE-11E5-8003444553540000}

+Name USB Receiver

+Notes Axis 0 Button 3 Field of View 0

Input Device(s) {7D4B18B0-50BE-11E5-8004444553540000}

+Name USB Receiver

+Notes Axis 0 Button 3 Field of View 0

Input Device(s) {7D4B3FC0-50BE-11E5-8005444553540000}

+Name USB Receiver

+Notes Axis 0 Button 0 Field of View 0

Input Device(s) {7D4B3FC0-50BE-11E5-8006444553540000}

+Name USB Receiver

+Notes Axis 0 Button 0 Field of View 0

Input Device(s) {E3EA20B0-53C6-11E5-8001444553540000}

+Name USB Receiver

+Notes Axis 0 Button 0 Field of View 0

Input Device(s) {E5B3E430-53C6-11E5-8002444553540000}

+Name USB Receiver

+Notes Axis 0 Button 0 Field of View 0

Input Device(s) {E5B3E430-53C6-11E5-8003444553540000}

+Name USB Receiver

+Notes Axis 0 Button 0 Field of View 0

Input Device(s) {F3E9E450-53C6-11E5-8004444553540000}

+Name USB Receiver

+Notes Axis 0 Button 0 Field of View 0

Input Device(s) {F3EA0B60-53C6-11E5-8005444553540000}

+N +Notes Axis 0 Button 0 Field of View 0



ame USB Receiver

+Notes Axis 0 Button 0 Field of View 0

Input Device(s) {F4F057D0-53C6-11E5-8006444553540000}

+Name USB Receiver

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:None
Laptop Model Number:None

Gamepad Manufacturer:Logitech
Gamepad Model Name:F710
Gamepad Part Number:Unknown

Browser Information
- Name and version of the browser currently in-use:Chrome/Version 61.0.3163.100 (64 bit)
- Internet Explorer Version:N/A

[Legion88]

Ishgard is locked behind the Mainstoryquests, not just your level.
The levelboost does only what it says, boosts your level and gives you a bit of equipment.

You need the Storyboost "A Realm Reborn" or "Heavensward" to skip the part mentioned in the titel and get direct access to the corresponding areas.

[Meck_Teck]

Ishgard is locked behind the Mainstoryquests, not just your level.
The levelboost does only what it says, boosts your level and gives you a bit of equipment.

You need the Storyboost "A Realm Reborn" or "Heavensward" to skip the part mentioned in the titel and get direct access to the corresponding areas.

Thank you!