Summoning a Retainer locks my character.

[Zezlar]

In Ul'dah Market Wards "Mason's Row" I tried Summoning one of my retainers from a different spot within that same row. The game would lock up (I could not move or open menus at all). The retainer also would not appear. I have to force shut down the game to remove the problem.

The retainer is now in "The Dunes", and I can access her via the bell in the Adventurer's Guild but if I try to summon her in that row it continuously locks up my game.

Just wanted to write a post so the dev team could look into it.

[Zezlar]

Did a little bit of further playing around. I can summon her in ward rows such as "Ironmongers" but every time I try to summon her in Mason's Row the game will lock me no matter what.

[Skirata]

Greetings Zezlar,

Thank you very much for posting your concerns about your character freezing when you attempt to summon your Retainer in Mason's Row. In order to best assist you with this issue we will be needing some additional information. While some of this information may seem irrelevant, it is best to have as much information as possible in these cases. Once this is filled out we will submit this for review for you.


ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

[Zezlar]

ISP: Verizon
Type of Internet Connection: DSL
Internet Connection Speed: 700 kbps (Awful, I know)
Date & Time: January 9th, 2:15 P.M. EST
Frequency: Every time I try to summon the retainer to Masons Row
Character Name: Athalia Hartfell
Retainer: Lucreciia
Race: Hyur
World: Palamecia
Class/Skill Rank: 36 Armorer
Area and Coordinates: Ul'dah Market Wards "Mason's Row"
Party or Solo: Solo
NPC Name: (See Retainer)
Monster Name: N/A
In-Game Time:
Steps:
1. Summoned the retainer from Ironmonger's row into Masons Row.
2. Disliked the placement of the retainer so I re-summoned it within the same ward.
3. Retainer does not appear, and the game locks up. Unable to move or open menus.

[Qeepel]

Hello!

I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and official FFXIV forums. Thank you again!

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