I recently bought the PS4 bundle version of the game so I could play in the same room as my girlfriend. I have the game on the computer as well, and an active account. I previously had the game on PS3 and had later upgraded to PC and now want to move back to a PS4.

My problem is, I download the game, and can get to the screen where it asks if I have an account. I say I do, enter my same information as I would for the PC, and click next. Except that it tells me I can't play because the game is already linked to a different account or something like that.

Well, I went onto the Square Enix site and linked my PS4 there. I went onto the Mog Station and got a code called a PS4 upgrade promo code and entered that into my PS4. This gave me a download for the vanilla version of the game (no expansions). And it still wont let me play. I have no idea what I am doing wrong. Contacted support, got no real help there....so I have no idea what to try next.