Thread: Ultimate Pay charged me a different amount than what Square-Enix reports

Yeah its only 10 cents but still not right.

Information for your UltimatePay Payment to SQUARE ENIX:

SQUARE ENIX Transaction ID: XXXXXXXXXXXXXXXXXXXXx
SQUARE ENIX Account Name: XXXX
Description: Square Enix Crysta
Amount: $48.04
UltimatePay Order Number: XXXXXXXXXXX
UltimatePay Transaction ID: {XXXXXXXXXXXXXXXXXXXXXXXX}
Service: SQUARE ENIX by Square Enix Co., Ltd.
Payment Method: Credit Card

AND


Inquiry Number: XXXXXXXXXXXXXXXXXX

Dear XXXXXX,

Thank you for using the Square Enix Account Management System.
Square Enix Crysta have been added to your account. Please verify the following details.

Date: 01/08/2012
-------------------------------------------------------
Crysta Added: 4,794 Crysta
Fee: USD 47.94
-------------------------------------------------------
Total: USD 47.94
-------------------------------------------------------

Very strange. My $12.99 was charged as $12.99.

My charge was also for Crysta, like yours.

call the cops you got ripped of big time

Originally Posted by Quesse

Yeah its only 10 cents but still not right.

Information for your UltimatePay Payment to SQUARE ENIX:

SQUARE ENIX Transaction ID: XXXXXXXXXXXXXXXXXXXXx
SQUARE ENIX Account Name: XXXX
Description: Square Enix Crysta
Amount: $48.04
UltimatePay Order Number: XXXXXXXXXXX
UltimatePay Transaction ID: {XXXXXXXXXXXXXXXXXXXXXXXX}
Service: SQUARE ENIX by Square Enix Co., Ltd.
Payment Method: Credit Card

AND


Inquiry Number: XXXXXXXXXXXXXXXXXX

Dear XXXXXX,

Thank you for using the Square Enix Account Management System.
Square Enix Crysta have been added to your account. Please verify the following details.

Date: 01/08/2012
-------------------------------------------------------
Crysta Added: 4,794 Crysta
Fee: USD 47.94
-------------------------------------------------------
Total: USD 47.94
-------------------------------------------------------

You are in the USA, no? Ultimate Pay and Click and Buy are both in Europe, you're charged a transaction fee when you pay stuff overseas, Click and Buy charges you the same thing, but they just charge it separately so you can see the fee on its own.

I went through this. I thought it was wrong but its not and the staff was pretty quick on the response. USA currency is 47.94 6months.

Originally Posted by Quesse

Yeah its only 10 cents but still not right.

Information for your UltimatePay Payment to SQUARE ENIX:

SQUARE ENIX Transaction ID: XXXXXXXXXXXXXXXXXXXXx
SQUARE ENIX Account Name: XXXX
Description: Square Enix Crysta
Amount: $48.04
UltimatePay Order Number: XXXXXXXXXXX
UltimatePay Transaction ID: {XXXXXXXXXXXXXXXXXXXXXXXX}
Service: SQUARE ENIX by Square Enix Co., Ltd.
Payment Method: Credit Card

AND


Inquiry Number: XXXXXXXXXXXXXXXXXX

Dear XXXXXX,

Thank you for using the Square Enix Account Management System.
Square Enix Crysta have been added to your account. Please verify the following details.

Date: 01/08/2012
-------------------------------------------------------
Crysta Added: 4,794 Crysta
Fee: USD 47.94
-------------------------------------------------------
Total: USD 47.94
-------------------------------------------------------

yeah thats wrong.. they took less then 24 hours to respond after I made a ticket. you can even do a chat online.