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  1. #1
    Player
    gunnar11's Avatar
    Join Date
    Oct 2017
    Posts
    1
    Character
    Tauros Gunnar
    World
    Odin
    Main Class
    Warrior Lv 70

    4.11 Reset a materia change for my character in-game

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 24 October 2017
    Frequency: Once
    World name: Odin
    Character name: Tauros Gunnar
    Retainer name: Not applicable
    NPC name: Not applicable
    Monster name: Not applicable
    Class/Level: 70 WAR (but checked on 70 DRK)
    Party or solo: Solo
    In-game time: Unknown
    Area and coordinates: Shirogane Ward 12, main division large house on top of the hill.
    Steps:
    1. Remove Direct Hit Materia V from Genji Bracelet of Fending
    2. Buy a Direct Hit materia VI from the marketboard
    3. Put this materia VI onto the Genji Bracelet of Fending
    4. Have 4.11 hit the servers
    5. See that your materia changes have been reverted, but the gil spent has disappeared anyway.

    Connection Specs
    - Type of internet connection/provider: KPN Netherlands, https://i.imgur.com/1RG2w6x.png (ADSL)
    - Modem maker/model number: not sure, sorry

    ■ PC Specs



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Gunnar\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
    SYSTEM_CPU AMD Ryzen 7 1700X Eight-Core Processor (16 CPUs), ~3.4GHz
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    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 919.117GB SYSTEM_FREEDISC_SPACE 871.094GB
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    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
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    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d0a31ff5946203b6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d0a31ff5946203b6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d0a31ff5946203b6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d0a31ff5946203b6\nvldumdx.dll
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    SYSTEM_GRAPHICS_DRIVER_DATE 10/6/2017 02:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Hoofdtelefoon (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {C3D19D2D-8611-4773-829C-95EA77EDEBC3}
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    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8040
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    SYSTEM_SOUND_DRIVER_DATE 1/10/2017 00:00:00
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    SYSTEM_SOUND_DRIVER_DATE 9/14/2017 00:00:00
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    SYSTEM_INPUT_NAME USB Device
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    SYSTEM_INPUT_NAME USB Device
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    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    In-Game Bugs - Post New Thread - Google Chrome
    Karara, Ayrii - Discord
    Telegram
    GurtyBeats - For the Kids
    Windows Shell Experience Host
    AMD:CCC-AEMCapturingWindow
    APP Center


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Advanced Combat Tracker (remove only)
    Blizzard App
    Heroes of the Storm
    EasyTuneEngineService
    @BIOS
    APP Center
    Kaspersky Internet Security
    Kaspersky Secure Connection
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    Catalyst Control Center Graphics Previews Common
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    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
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    Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
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    CCC Help Greek
    AMD Settings
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    APP Center
    Windows 10 Upgrade Assistant
    Catalyst Control Center InstallProxy
    Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
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    Kaspersky Secure Connection
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    VLC media player
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    Canon MG5200 series MP Drivers
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    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
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    NVIDIA Session Container
    NVIDIA User Container
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    NVIDIA Display Container LS
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    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
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    Google Chrome
    Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
    Catalyst Control Center Next Localization DA
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    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\PROGRA~2\RAPTRI~1\Raptr\raptr_im.exe 000019A4
    C:\Program Files (x86)\AMD\ATI.ACE\Core-Static\CCC.exe 00004724
    C:\Program Files (x86)\AMD\ATI.ACE\Core-Static\MOM.exe 00001564
    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00003D50
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 0000335C
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000026E8
    C:\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 18.0.0\avpui.exe 00001180
    C:\Program Files (x86)\Steam\Steam.exe 00002E9C
    C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00001A34
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001E04
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000407C
    C:\Program Files\AMD\CNext\CNext\cnext.exe 0000129C
    C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00003160
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000031B4
    C:\Program Files\ShareX\ShareX.exe 00003510
    C:\Program Files\Windows Defender\MSASCuiL.exe 00002A08
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001290
    C:\Users\Gunnar\AppData\Local\Discord\app-0.0.298\Discord.exe 000037B4
    C:\Users\Gunnar\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003BB4
    C:\Users\Gunnar\AppData\Roaming\Spotify\Spotify.exe 000028F4
    C:\Users\Gunnar\AppData\Roaming\Spotify\SpotifyWebHelper.exe 00001CA8
    C:\Users\Gunnar\AppData\Roaming\Telegram Desktop\Telegram.exe 000008BC
    C:\Windows\Explorer.EXE 00001AE0
    C:\Windows\System32\RuntimeBroker.exe 00002CF0
    C:\Windows\System32\smartscreen.exe 000015A8
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000009B4
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003264
    C:\Windows\system32\DllHost.exe 00004164
    C:\Windows\system32\SettingSyncHost.exe 00003038
    c:\windows\system32\sihost.exe 000024BC
    c:\windows\system32\svchost.exe 000028F0
    c:\windows\system32\taskhostw.exe 00000AA8

    Browser Information
    - Name and version of the browser currently in-use: Google Chrome, latest version (non-beta)
    ------------------------------------------------------
    (0)

  2. #2
    Moderator Ranelegon's Avatar
    Join Date
    Dec 2013
    Posts
    56
    Greetings, Tauros Gunnar!

    Thank you for your patience while your concern was being investigated. Unfortunately, it seems that we require a bit more information from you to continue the investigation. Just to clarify, do you still possess the materia that was reverted, or did it disappear? Also, was the gil that you referred to used to purchase from the marketboard, or was this gil spent when melding the materia via an NPC? Once we have this information, please re-submit your report with these details, and we will make sure to provide all of this information to the development team.

    Thank you again for your patience and cooperation!
    (0)