That's also another major beef I have with the report system, which is that anything pertaining to cheaters will never be replied to.

In WoW, the GMs would straight up tell me that the offending player had been dealt with after I reported them. If I don't know whether or not they're even reading my report or why the player wasn't banned after I reported them, it doesn't help me to make adjustments that might lead to them being properly punished the next time I report them.

I appreciate how prompt they are in responding in harassment claims (Except for when said claims are directed at me after I held up someone's gathering bot for several minutes by opening a trade with it while I was reporting it...), but they really should address cheaters with a similar degree of priority and importance when they're controlling the economy, monopolizing houses, and overall directly and indirectly detracting from the gameplay experience of countless players.