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  1. #1
    Player

    Join Date
    Dec 2012
    Location
    Limsa Lominsa
    Posts
    1,066
    Quote Originally Posted by Baingoleth View Post
    I wouldn't tolerate a major area impairment for more than a few days. I'd put up with it for a week tops if the ISP had a good reason for the delay.
    I just called them back, and they confirmed they havent replaced the node. Its been nearly a week now since the tech game out or longer. They said they scheduled another appointment for monday, and escalated the issue again.

    I have had internet issues the entire time i have lived here (going on 2 years.) I have called countless times and they didnt do much until I replaced my modem and router and removed the option of them saying that my modem was "end of life." So we'll see if this addresses the issue. Thanks for the information. I will use it to keep in contact with comcast.
    (1)

  2. #2
    Player
    Baingoleth's Avatar
    Join Date
    Oct 2017
    Posts
    129
    Character
    Baingoleth Crimson
    World
    Sargatanas
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Daniolaut View Post
    I just called them back, and they confirmed they havent replaced the node. Its been nearly a week now since the tech game out or longer. They said they scheduled another appointment for monday, and escalated the issue again.

    I have had internet issues the entire time i have lived here (going on 2 years.) I have called countless times and they didnt do much until I replaced my modem and router and removed the option of them saying that my modem was "end of life." So we'll see if this addresses the issue. Thanks for the information. I will use it to keep in contact with comcast.
    You're welcome! I hope you see speedy results! Sometimes you have to keep the pressure on your ISP and a little inside information about the industry can go a long way .
    (0)