Account Information > Change Your Country

[ShellQ8]

Since we all know that Crysta isn't available for all countries, I'd like to propose the idea of giving us the option of changing our countries in [Account Information]. Even if it's a temporary change until Crysta is accepted everywhere, or until we have a new payment method.

I don't think this should be a hard or a complicated decision that could cause any difficulties, people travel to other countries all the time..

[Catapult]

Since we all know that Crysta isn't available for all countries, I'd like to propose the idea of giving us the option of changing our countries in [Account Information]. Even if it's a temporary change until Crysta is accepted everywhere, or until we have a new payment method.

I don't think this should be a hard or a complicated decision that could cause any difficulties, people travel to other countries all the time..

There are legal issues associated with this, especially given all the countries in the world have their own laws and financial regulations over payment systems to worry about.

SE have taken the responsible route of ensuring they take all reasonable attempts to prevent fraud in their system (lying about your country of origin in finance is a form of fraud in many countries). Not all companies do this for practical reasons, but UNDOING this decision is legally more complicated than implementing it.

Although, if someone really moves country, it creates complications...

[ShellQ8]

There are legal issues associated with this, especially given all the countries in the world have their own laws and financial regulations over payment systems to worry about.

SE have taken the responsible route of ensuring they take all reasonable attempts to prevent fraud in their system (lying about your country of origin in finance is a form of fraud in many countries). Not all companies do this for practical reasons, but UNDOING this decision is legally more complicated than implementing it.

Although, if someone really moves country, it creates complications...

My account is temporarily suspended right now because I didn't "Lie" about my country when I had the chance to, like some friends who are happily playing right now.

"Country of origin" has nothing to do with this, aren't we supposed to abide by the laws of the country we are currently in? I'm willing to take a plane ticket right now to any nearby country that accepts Crysta if that would change a thing.

Or is it because I was "born" in that country that I'm doomed to not playing until SE adds a new payment method in 6~18 months? And even then, I'm not sure that new payment method will support all countries.

[Delsus]

My account is temporarily suspended right now because I didn't "Lie" about my country when I had the chance to, like some friends who are happily playing right now.

"Country of origin" has nothing to do with this, aren't we supposed to abide by the laws of the country we are currently in? I'm willing to take a plane ticket right now to any nearby country that accepts Crysta if that would change a thing.

Or is it because I was "born" in that country that I'm doomed to not playing until SE adds a new payment method in 6~18 months? And even then, I'm not sure that new payment method will support all countries.

Alot of countries do have strict laws about virtual currency, which can take along time and alot of money to make legal to use, if the cost outweighs the money they predict they will get back from that country it isnt profitable, they offered an option to use a different payment method but either people dont want to use it or they cant use it in thier country, probably something SE forgot to ask click and buy but I dont wanna get into this argument again.

Also if you lie about your location you either will not beable to pay (ex. SE does not allow payments from UK in USD) or ultimately if SE find out (bank exchange rates etc etc) this can and will result in your account being banned because it could look like fraud.

[ShellQ8]

Alot of countries do have strict laws about virtual currency, which can take along time and alot of money to make legal to use, if the cost outweighs the money they predict they will get back from that country it isnt profitable, they offered an option to use a different payment method but either people dont want to use it or they cant use it in thier country, probably something SE forgot to ask click and buy but I dont wanna get into this argument again.

Yeah which is why we should be given the option to change countries at will, considering that people travel. And if the country was changed falsely, then it would be that user's problem, not SE's.

And C&B does not accept all credit cards / banks / countries.

if you lie about your location you either will not beable to pay (ex. SE does not allow payments from UK in USD) or ultimately if SE find out (bank exchange rates etc etc) this can and will result in your account being banned because it could look like fraud.

If I could change my country, I wouldn't worry about being "beable to pay" because I can just get an Ultimate Game Card that's being sold in every online game-card store, and use it.

And SE wouldn't care less if the location was real or not, I played XI for over 7 years with a false location, and I used to remind the customer support every once in a while about that.

[Delsus]

Yeah which is why we should be given the option to change countries at will, considering that people travel. And if the country was changed falsely, then it would be that user's problem, not SE's.

And C&B does not accept all credit cards / banks / countries.

Read my post again, I said it could have been something SE forgot to ask C&B in thier meetings

If I could change my country, I wouldn't worry about being "beable to pay" because I can just get an Ultimate Game Card that's being sold in every online game-card store, and use it.

And SE wouldn't care less if the location was real or not, I played XI for over 7 years with a false location, and I used to remind the customer support every once in a while about that.

I would have banned you for saying you gave a false location, because your bank details could have been compromised, also when you are talking about atleast a UK account could be paid with dollars, I expect it is similar for other countries but I cannot comment on that. Therefore for then they wouldnt know appart from what you have said.

However if a payment for an UK SE account comes from a US bank in pounds, a red flag would show on the system every billing cycle and it would look like your account has been compromised or you have stolen someone elses card unless you say otherwise, You could ultimately see criminal charges if they think you have stolen someone elses card.

[Eyn]

If I could change my country, I wouldn't worry about being "beable to pay" because I can just get an Ultimate Game Card that's being sold in every online game-card store, and use it.

Nice suggestion.

Dear SE,
I want to change my country in my game account please.

[Catapult]

My account is temporarily suspended right now because I didn't "Lie" about my country when I had the chance to, like some friends who are happily playing right now.

Welcome to the club.

I actually agree with your opinion. I just don't see it as actually plausibly happening.

[Delsus]

Fake phone call? Keyloggers? Stolen CCs? Dear lord..

This has nothing to do with fraud or stealing credit cards. It's not like I'm filling my Account Information with a fake name, phone number and other stuff.. it's just the "country" which should be changeable depending on where you are at the moment.

The details on the payment are real, as well as the name on both the account and the credit card used. they can call to verify anytime they want. Fraud has nothing to do with changing countries, it's happening whether people can change countries or not.

SE isn't dealing with fraud either way, it's just a gateway to Paypal/C&B/UltimateGame, and THOSE companies will deal with fraud when it happens.

Please don't talk about things that have nothing to do with our subject.

Fraud is why they will not let you change counties it makes an already easy job slot easier, put it this way you have a deactivated account then RMT hacks it, but can't.pay because of the country, a simple change to your country settings and they have the ability to pay 1 month before you know it all your gear and gil are home for when you come back, there are loads off reasons not to allow country changes unless you are actually moving to another country.

[ShellQ8]

Fraud is why they will not let you change counties it makes an already easy job slot easier, put it this way you have a deactivated account then RMT hacks it, but can't.pay because of the country, a simple change to your country settings and they have the ability to pay 1 month before you know it all your gear and gil are home for when you come back, there are loads off reasons not to allow country changes unless you are actually moving to another country.

The game is already filled with RMTs.. And they're not even making an effort to hide themselves like they did in XI.

And if that's what they're worried about, then here's a solution: At least offer the "Changing Countries" option to the people who have Security Tokens, this way you won't worry about RMTs taking over the account later.