Retainer Boost didn't boost to 60

[iMoxx]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 10/21/2017 : 10pm Mountain Time
Frequency: Only Time
World name: Exodus
Character name: Mox Xen
Retainer name: Juri(Miner) - Original level 1
NPC name: -
Monster name: -
Class/Level: 70 PLD
Party or solo: solo
In-game time: -
Area and coordinates: Limsa Lominsa
Housing:
Steps:
1. Purchase "copy of Tales of Adventure: One Retainer's Journey 1"
2. Use on Retainer Juri
3. Retainer Juri is moved from level 1 to level 8 and book is consumed.
*Add more steps if necessary

Notes:
Retainer level reset early that day.
Had a level 8 pick axe on me.

■ PC Specs


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\kizar\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 3016
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16324.270MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18756.270MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.387GB SYSTEM_FREEDISC_SPACE 153.217GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 1862.658GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6103.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8162.135 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63f40b686fe9309f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63f40b686fe9309f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63f40b686fe9309f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63f40b686fe9309f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8569
SYSTEM_GRAPHICS_DRIVER_DATE 9/15/2017 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (4- SteelSeries Siberia 350)
SYSTEM_SOUND_DEVICE_ID {B123297E-9B19-4C9C-BB0C-5F46DA47A8EC}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/17/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {172AB8AE-B0CE-487D-9AF9-582BEFCCCC4F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7576
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/4/2015 00:00:00
SYSTEM_SOUND X270W-1080P-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6F5E970D-7716-4D03-B1EE-71F713D077C8}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B798B400-550E-11E6-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Siberia 350
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {707868A0-E799-11E5-8001444553540000}
SYSTEM_INPUT_NAME G500
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {707868A0-E799-11E5-8002444553540000}
SYSTEM_INPUT_NAME G500
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F83EFDC0-6999-11E7-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {707AB290-E799-11E5-8003444553540000}
SYSTEM_INPUT_NAME G500
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EEEC790-5BA7-11E6-8001444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EEEEEA0-5BA7-11E6-8002444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

In-Game Bugs - Post New Thread - Google Chrome
FFXIVLauncher
FINAL FANTASY XIV
League of Legends
Discord
NVIDIA GeForce Overlay
Windows Shell Experience Host


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Advanced Combat Tracker (remove only)
Battle.net
FF Logs Uploader
Google Chrome
Hearthstone
Heroes of the Storm
League of Legends
NVIDIA Stereoscopic 3D Driver
Overwatch
Secret World Legends
Steam
The Secret World
Uplay
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.37
FF Logs Uploader
Intel® Security Assist
Google Update Helper
Intel(R) Chipset Device Software
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Pingzapper version 2.1.3
Microsoft Visual C++ 2005 Redistributable
Adobe AIR
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Asmedia USB Host Controller Driver
League of Legends
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 17.00 beta (x64)
Logitech Gaming Software 8.82
Intel(R) Network Connections 20.2.4001.0
Endless Space
Fallout: New Vegas
Defiance
Game Dev Tycoon
Dungeon of the Endless
7 Days to Die
Endless Legend
Divinity: Original Sin Enhanced Edition
Fallout 4
The Polynomial
Dead Island
SteelSeries Engine 3.11.2
Vulkan Run Time Libraries 1.0.3.0
Vulkan Run Time Libraries 1.0.54.1
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
ESET Smart Security
Windows 10 Update and Privacy Settings
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Network Connections 20.2.4001.0
Logitech Gaming Software
Microsoft Visual C++ 2005 Redistributable (x64)
Intel® Trusted Connect Service Client
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24210
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Ansel
NVIDIA 3D Vision Driver 385.69
NVIDIA Control Panel 385.69
NVIDIA Graphics Driver 385.69
NVIDIA GeForce Experience 3.9.0.97
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 28.0.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 28.0.0.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.9.0.97
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.90.1
Intel(R) Management Engine Components
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24210
Intel(R) Management Engine Components
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Samsung NVM Express Driver
Intel(R) ME UninstallLegacy
Ventrilo Client for Windows x64
Intel(R) Chipset Device Software


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000027FC
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003398
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002524
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000005D0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002024
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000027CC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00000C38
C:\Program Files\ESET\ESET Smart Security\egui.exe 00001064
C:\Program Files\Logitech Gaming Software\Applets\LCDClock.exe 00001EE8
C:\Program Files\Logitech Gaming Software\Applets\LCDCountdown.exe 00001FA4
C:\Program Files\Logitech Gaming Software\Applets\LCDMedia.exe 00002F64
C:\Program Files\Logitech Gaming Software\Applets\LCDPop3.exe 00002914
C:\Program Files\Logitech Gaming Software\Applets\LCDRSS.exe 00000CC4
C:\Program Files\Logitech Gaming Software\LCore.exe 00003514
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 0000258C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001FCC
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 0000360C
C:\Program Files\Windows Defender\MSASCuiL.exe 00001988
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00000C54
C:\ProgramData\SteelSeries\SteelSeries Engine 3\engineApps\discord\gamesense-discord-x64.exe 00000AB8
C:\Riot Games\League of Legends\RADS\projects\league_client\releases\0.0.0.103\deploy\LeagueClient.exe 00000080
C:\Riot Games\League of Legends\RADS\projects\league_client\releases\0.0.0.103\deploy\LeagueClientUx.exe 00000658
C:\Riot Games\League of Legends\RADS\projects\league_client\releases\0.0.0.103\deploy\LeagueClientUxRender.exe 00002700
C:\Users\kizar\AppData\Local\Discord\app-0.0.298\Discord.exe 000013B4
C:\WINDOWS\Explorer.EXE 00002FBC
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000BAC
C:\WINDOWS\system32\DllHost.exe 00002DB8
C:\WINDOWS\system32\SettingSyncHost.exe 00000D9C
C:\WINDOWS\system32\conhost.exe 000019A8
C:\Windows\System32\GameBarPresenceWriter.exe 00000C88
C:\Windows\System32\RuntimeBroker.exe 000003A4
C:\Windows\System32\smartscreen.exe 00002C24
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002D94
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001248
c:\windows\system32\sihost.exe 000036B4
c:\windows\system32\svchost.exe 00002EFC
c:\windows\system32\taskhostw.exe 00000220

[StouterTaru]

What class is the retainer set to, and what level do you have that class at?

[iMoxx]

I see my issue. This is no longer a problem.