I wanted to take a moment to recognize the outstanding service I had received from GM Fennratth. My group and I had entered a duty with an unsavory character from a different realm. The individual was incredibly rude, did not contribute to an overall positive gameplay, and was personally attacking the members of the party.

Fennratth had messaged me within three minutes of submitting the complaint, and was incredibly helpful. It was obvious that Fennratth was concerned for my loss of a positive gaming experienced, and was very willing to help. While being polite, empathetic, and very easy to talk to, it's easy to say that Fennratth was a great help, and a pleasure to speak with!