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  1. #28
    Player
    Katella_Avenlea's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    209
    Character
    Katella Avenlea
    World
    Masamune
    Main Class
    Archer Lv 100
    smh.... Flagtel is not going to be Square Enix's Provider.... If you do a traceroute from a different functioning ISP, flagtel is not where the route ends.

    The fact that Frontier doesn't know how to even look up who owns an IP is extremely aggravating, but keep in mind the Frontier Support staff answering your messages are not actually technically savy beyond their scripts nor do they understand how internet actually functions.
    You can look up who's network something is in.

    https://bgpview.io/ip/198.32.176.137

    198.32.176.137
    GE-0-0-1.0.EJR02.PAO001.FLAGTEL.COM
    Announced Prefixes

    Country Announced Prefix Prefix Name Prefix Description ASN ASN Description ASN Name
    United States (US) Flag 198.32.176.0/24 NET-EP-176 EP.NET, LLC. AS7385 INTEGRATELECOM Integra Telecom, Inc.
    RIR Allocation Summery

    PREFIX: 198.32.176.0/23
    GEOIP COUNTRY: United States (US) Flag
    IP ADDRESSES: 512
    REGIONAL REGISTRY: ARIN
    ALLOCATION STATUS: Allocated
    ALLOCATED COUNTRY: United States (US) Flag
    ALLOCATION DATE: 9th December 2009

    This is whose hop is broken. https://www.integratelecom.com/

    The reality is that while its not Frontier's immediate network, they could totally report the issue to Integra and encourage it to be resolved..... and I don't know that they are doing that... especially if we aren't ever getting to any support staff who knows how to even look up whose network they are pointing traffic to.

    I actually sent a message myself to Integra today. I don't know that they will care since I'm just one person who isn't technically their customer, but maybe if SE or if more people could start reporting it, maybe we could find someone at Integra who may be willing to investigate and resolve it.

    Our traffic is not even leaving the USA's Pacific Northwest, so this isn't Square Enix doing anything wrong.
    (0)
    Last edited by Katella_Avenlea; 10-24-2017 at 06:56 AM.